Senior Product Manager - Software & Total Sol
- Compensation
- Not disclosed
- Location
- IRVING, TX, US
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Product
- Posted
Skills
Must have
- Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, Finance, or a related field.
- 7+ years of product management experience, including ownership of B2B enterprise software or technology products across the full product lifecycle.
- 5+ years of experience in fintech, banking technology, payments, self-service banking, retail technology, cash automation, or a related market.
- Demonstrated experience developing product strategy, roadmaps, business cases, and investment recommendations.
- Experience launching and commercializing software or integrated technology solutions, including pricing, packaging, positioning, and sales enablement.
- Strong understanding of ATM ecosystems, financial institutions, payment networks, transaction processing, or complex integration environments.
- Experience translating customer and market requirements into scalable product requirements and release priorities.
- Experience working in Agile development environments with Engineering, UX, Quality, Operations, and customer-facing teams.
- Ability to use quantitative and qualitative data to prioritize initiatives and measure outcomes.
- Proven ability to influence global and cross-functional teams without direct authority.
- Strong executive communication, presentation, negotiation, and analytical skills.
- Ability to travel as required.
Nice to have
- MBA or other relevant advanced degree.
- Experience with ATM, branch transformation, payments, recycler, TCR, retail technology, or cash automation solutions.
- Knowledge of SaaS platforms, subscription and recurring-revenue models, APIs, cloud services, and partner integrations.
- Experience with financial institution procurement, security review, vendor-risk, compliance, or certification processes.
- Familiarity with PCI DSS, EMV, ATM or payments networks, and payment certification requirements.
- Experience managing cloud transformation, platform migration, or legacy product transition strategies.
- Experience with major ATM, payments, cash automation, retail technology, or self-service banking ecosystems.
- Experience coordinating product strategy between global headquarters and North American market teams.
Full description
- Position Summary
Hyosung Americas (NHA) is seeking a strategic Senior Product Manager to own the North American software, payments, and total-solutions portfolio serving financial institutions, retailers, ATM operators, payments providers, and self-service banking environments.
This role will define and execute market-driven product strategy across software, hardware-enabled solutions, transaction processing, integrations, and partner ecosystems. Serving as the central bridge among customers, Sales, Marketing, Service, Operations, Software Engineering, Hardware Product Management, global headquarters teams, network certification functions, and strategic partners, the Senior Product Manager will guide investment priorities, commercialization, lifecycle decisions, and measurable business outcomes.
Success requires strong customer discovery, product governance, commercial judgment, and the ability to lead global and cross-functional teams without direct authority.
- Key ResponsibilitiesProduct Strategy & Portfolio Management
- Own the North American software, payments, and total-solutions portfolio strategy across banking, self-service, retail, and cash automation markets.
- Define product vision, target segments, value propositions, investment priorities, and multi-year roadmaps aligned with company strategy and customer needs.
- Develop business cases and recommendations using customer value, revenue potential, profitability, technical feasibility, cost, risk, and strategic fit.
- Align software roadmaps with Hyosung hardware platforms, transaction processing capabilities, TCR solutions, and future ATM and self-service capabilities.
- Communicate North American requirements and priorities to global product teams and influence global roadmap decisions.
Product Development & Lifecycle
- Translate market and customer needs into clear product requirements, epics, user stories, acceptance criteria, and release priorities.
- Partner with Engineering, UX, Quality, Operations, Service, and global teams throughout discovery, development, validation, launch, and post-launch optimization.
- Manage the complete product lifecycle, including introduction, enhancement, versioning, migration, maintenance, and end-of-life planning.
- Establish release, upgrade, and migration strategies for on-premises, cloud, SaaS, API-based, and integrated offerings.
- Balance new capabilities, customer commitments, technical debt, product quality, cybersecurity, and supportability.
Commercialization & Go-to-Market
- Develop commercialization strategies covering market segmentation, pricing, licensing, packaging, positioning, and route to market.
- Lead cross-functional launch readiness with Sales, Marketing, Service, Operations, Training, Support, and partner teams.