Senior Product Manager
Senior Product Manager at Taxo, a healthcare startup building Voice AI agents for clinical administrative work like patient intake, scheduling, and refills. You'll own discovery, roadmap, and requirements, working closely with engineers on EHR integrations and turning clinical workflows into AI-powered products.
- Compensation
- $170K–$210K / yr
- Location
- New York City
- Work setup
- Onsite
- Seniority
- Senior
- Employment
- Not specified
- Experience
- Not specified
- Category
- Product
- Posted
Skills
Must have
- Deep, firsthand knowledge of clinical workflows and day-to-day EHR use, demonstrated through healthcare software shipped with clinicians and practice teams
- Experience delivering healthcare software from discovery through adoption, with measurable adoption or operational outcomes
- Ability to map complex workflows, identify exceptions, and explain tradeoffs to technical and nontechnical colleagues
- Practical understanding of EHR capabilities, integration constraints, data quality, and patient privacy
- Strong prioritization and analytical skills, with a track record of using customer feedback and product data to make decisions
- Comfort working closely with engineers and taking ownership of details to get a product into use
Nice to have
- Clinical, clinical informatics, or healthcare operations background
- Hands-on EHR implementation or integration experience
- Familiarity with HL7/FHIR, conversational AI, or workflow automation
Full description
Senior Product Manager
Location: New York City | In-office
The Mission
“Leading healthcare into the agentic era.”
Every day, patients call their clinic to schedule an appointment, ask a question, or request a prescription refill. Behind each conversation is a busy healthcare team coordinating people, information, and systems.
Taxo builds Voice AI agents that take on this administrative work. Our agents connect with EHR and practice management systems to help teams handle patient intake, complex scheduling, and refill requests, with reliable workflows and clear handoffs to people.
The Opportunity: Turn Clinical Expertise into Product
As our Senior Product Manager, you’ll bring deep clinical and EHR knowledge into the decisions that shape Taxo. You’ll understand how care teams actually work, identify where automation can help, and turn that insight into products engineers can build and customers can use. This role is for someone who can move comfortably between a clinical workflow, an EHR integration, and a product decision.
What You’ll Do
- Get Close to the Workflow: Spend time with clinicians, practice teams, and healthcare operators to understand their workflows, bottlenecks, and exceptions.
- Own Product Decisions: Own product discovery, roadmap priorities, requirements, and acceptance criteria for AI-powered administrative workflows.
- Turn Complexity into Clarity: Translate complex clinical and operational processes into clear product requirements and release plans, with measurable acceptance criteria for engineering and quality teams to validate.
- Connect the EHR: Work closely with engineering on EHR integrations, data flows, workflow dependencies, and human handoffs.
- Measure Real Outcomes: Define success measures for adoption, task completion, reliability, and time saved, then use evidence to guide iteration.
- Learn from Deployment: Turn clinic rollout feedback into reusable product improvements. Partner with the implementation team, which owns customer-specific rollout plans, training, user acceptance testing coordination, and go-live readiness.
Who You Are
- The Healthcare Expert: Deep, firsthand knowledge of clinical workflows and day-to-day EHR use, demonstrated through healthcare software you have shipped with clinicians and practice teams.
- The Product Builder: Experience delivering healthcare software from discovery through adoption, with concrete examples of workflow exceptions you addressed, integration tradeoffs you made, and measurable adoption or operational outcomes.