Senior Product Owner / Senior Product Manager

Job Summary

We are hiring a Senior Product Owner / Senior Product Manager who can run a product lane with minimal oversight. This is not an entry point into product management. You'll take ownership of scope, prioritize and sequence work, and make sound decisions independently without needing frequent escalation. You should already be comfortable operating in Scrum/Kanban-style agile environments and in fixed-scope/waterfall, contract-driven delivery, and know how to shift between the two depending on what the work requires. Our platform sits in a regulated, high-stakes financial domain, so precision and accountability matter as much as speed.

Core Responsibilities

• Requirements Analysis: Analyze client requirements, understand actual client workflow (not just what's asked for), and compare against similar client requests and existing system features. Know when a request is a one-off versus a pattern worth building into the platform.
• Product Planning & Architecture: Make product architecture decisions with real tradeoff awareness (build vs. defer, one-off vs. platform feature, technical debt vs. shipping now) while building a scalable platform for all clients.
• Documentation: Write user stories, feature specifications, system diagrams, wireframes, API documentation, and acceptance criteria clear enough for a developer to pick up without repeated follow-up meetings.
• Testing & Sign-off: Participate in product testing and sign off on user story completion. This requires understanding the underlying data and business logic well enough to catch a wrong result, not just checking a box.
• Underlying Needs Knowledgebase: Maintain and evolve the knowledge base for your lane, keeping user stories grounded in the real problems clients are trying to solve, not surface-level feature requests.
• Roadmap Ownership: Maintain the roadmap for your lane based on client feedback and market trends, balancing short-term needs against long-term strategy.
• Stakeholder Coordination: Work closely with clients and internal stakeholders to manage expectations and drive alignment and buy-in on prioritization decisions.
• Risk Mitigation: Proactively identify and address risks and roadblocks before they affect delivery timelines.
• Performance Tracking: Monitor relevant KPIs and metrics to evaluate the success of product initiatives.
• Represent the product: You're the go-to person for your lane. When stakeholders have questions about it, you have answers, or you know exactly who does and chase them down.
• Proactive problem-finding: Don't wait to be handed a ticket or told something's wrong. Actively look for gaps, risks, and opportunities in your product area before they become someone else's fire drill.
• Follow-through to done: Taking the ball means carrying it all the way to done, through ambiguity, blockers, and other teams' slow responses, rather than stopping at the first handoff point.