Senior Program Manager, Business Operations Transformation

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Key ResponsibilitiesEnterprise Program Management

• Manage a portfolio of strategic transformation programs supporting business operations and supply chain objectives.
• Develop detailed project plans, milestones, dependencies, risk registers, and executive reporting mechanisms.
• Coordinate activities across Operations, Supply Chain, IT, Finance, Sales, and Business Units.
• Drive governance reviews and ensure accountability for deliverables and outcomes.
• Support PMO standards, methodologies, metrics, and best practices.

S&OP and Integrated Business Planning Support

• Support the maturation of enterprise S&OP and IBP processes.
• Coordinate cross-functional demand and supply review meetings.
• Track action items, decisions, and performance metrics arising from consensus planning processes.
• Facilitate alignment between Sales, Business Lines, Operations, and Finance stakeholders.
• Develop executive dashboards and KPI reporting packages.

Business Process Transformation

• Lead business process mapping and redesign initiatives.
• Identify workflow inefficiencies and recommend process improvements.
• Drive continuous improvement projects focused on forecasting accuracy, inventory visibility, and operational efficiency.
• Partner with stakeholders to define future-state operating models.

Technology and Systems Deployment

• Partner with IT teams to define business requirements and process specifications.
• Support implementation of enterprise planning, analytics, and supplier collaboration platforms.
• Coordinate user acceptance testing (UAT), training activities, and deployment of readiness reviews.
• Facilitate communication between business stakeholders and technical teams.

Supplier Collaboration and Data Management

• Assist in developing supplier communication and collaboration processes.
• Support implementation of supplier data exchange initiatives.
• Monitor supplier response performance and data quality metrics.
• Partner with procurement, planning, and operations teams to improve supply chain visibility.

Data Quality and Analytics

• Maintain program performance dashboards and executive scorecards.
• Analyze operational data to identify opportunities, risks, and trends.