Senior Program Manager, Data Practice

We are looking for a Senior Program Manager to join our CEE_WE Data Practice and play a pivotal role in shaping how we deliver data and AI solutions across the region. You will sit at the intersection of delivery, strategy, and client engagement — driving program governance, ensuring cross-functional alignment, and accelerating the adoption of AI-driven delivery frameworks.

This role is part of the newly established CEE_WE Data Delivery Management Office (DDMO) and will work closely with Delivery Managers, Business Units, GDO, and pre-sales teams to build scalable, client-centric delivery operations.

Responsibilities

• Own end-to-end program management across multiple concurrent data and AI engagements within the EU region
• Establish and maintain program governance structures: status reporting, risk management, escalation paths, and delivery cadences
• Drive delivery quality by aligning teams to best practices, milestones, and client expectations
• Manage program-level dependencies, resource constraints, and cross-team coordination
• Champion the adoption of the AI Delivery Model framework across client engagements
• Collaborate with the AI CoE and Delivery Managers to pilot, iterate, and scale AI-augmented SDLC processes
• Identify opportunities to embed AI tooling into delivery workflows for faster, higher-quality outcomes
• Build and maintain trusted relationships with Business Unit leads, GDO partners, and key client stakeholders
• Act as a primary escalation point for program-level issues, providing clear communication and timely resolution
• Support pre-sales activities including scoping, estimation, and solution design for data and AI programs
• Translate business goals into actionable delivery plans and communicate progress to executive stakeholders
• Mentor Delivery Managers and project leads; support onboarding and buddy allocation processes
• Contribute to practice-wide initiatives: KPI design, capability building, and process improvement
• Participate in community-building activities including practice events, knowledge sharing, and cross-practice collaboration

Requirements

• 10+ years of program or project management experience in a technology services or consulting environment
• Proven track record delivering complex data, analytics, or AI programs at scale
• Hands-on experience with AI/ML delivery — solid understanding of MLOps, data pipelines, and AI SDLC frameworks
• Strong stakeholder management skills — comfortable engaging with both C-level clients and engineering teams
• Experience working in a matrixed, multi-geography organization with distributed delivery teams
• Excellent command of program governance practices (risk, RAID, reporting, change management)