Senior Property Manager - Gallery Bethesda

Borger Residential is a community and industry respected full-service property management company with over 90 years of experience in Washington, DC, Maryland, and Virginia. Originally founded in 1930, Borger Residential currently manages over 9,500 apartments throughout the DC Metro Area, and it continues to grow. Today, we stand proudly under the umbrella of The Donohoe Companies, shaping the future of property management.

Work Location

Gallery Bethesda I/II

4800 Auburn Ave/4850 Rugby Avenue
Bethesda, MD 20814

Job Summary

The Senior Property Manager is responsible for assisting the Regional Property Manager in maintaining the physical asset and maximizing the financial returns from that asset in accordance with the company’s objectives. The Senior Property Manager should be a self-starter, who understands multifamily management and can apply sound judgment to make property decisions and motivate team members to deliver the superior level of service defined by Borger Residential.

Essential Functions and Responsibilities

• Build and maintain strong relationships with property owners and ownership groups, providing regular, clear updates on property performance

• Deliver a superior resident experience and resolve resident, owner, and vendor concerns professionally

• Lead, train, and motivate on-site team members to meet Borger Residential service standards

• Oversee day-to-day property and office operations, including administrative processes and accurate property and resident records

• Coordinate maintenance, repairs, inspections, and facilities services such as cleaning, landscaping, and security

• Negotiate and manage vendor contracts for maintenance, repairs, and services

• Analyze market data to set competitive rental rates, and promote amenities and services that support resident retention

• Assist with budget preparation, manage operating expenses, and maintain accurate financial records

• Ensure compliance with all applicable laws, regulations, and company policies

Qualifications

• At least three years of property management experience

• Third-party property management experience

• Demonstrated ability to successfully manage owner relationships and communicate effectively with ownership groups

• Relevant industry certifications, with CAM, ARM, etc. preferred

• Excellent communication and customer service skills

• Strong negotiation and conflict-resolution skills

• Strong administrative and organizational skills, including data entry and file management

• Knowledge of property maintenance practices and procedures; familiarity with facilities management principles is a plus

• Bilingual strongly desired

Work Environment and Physical Demands

• Work Environment: Employee is not substantially exposed to adverse environmental conditions. The noise level in the work environment is usually moderate.

• Physical Demands: While performing duties of this job, employee is required to stand; walk; sit; use hands to handle objects and documents; reach with hands and arms; talk and hear. Employee may occasionally lift and/or move up to 10 pounds.

• Vision: Must be sufficient to read reports, instructions, correspondence, and any other written material pertinent to your job.

• Hearing: Must be sufficient to understand a conversation at a normal volume, both in person and by telephone.

• Speech: Must be coherent to promote and market BR.

• Physical Mobility: Must be sufficient to move about in office and properties including climbing stairs and to drive an automobile and be able to operate office machines.

Benefits and Perks

Borger Residential is pleased to offer full-time employees comprehensive benefits, including health, dental and vision insurance; short- and long-term disability; life and optional life, accidental, critical illness insurance; employee assistance program (EAP); bereavement, jury duty and other paid and unpaid leaves of absences; paid time off (PTO); holidays; retirement plans; and Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).

Compensation$110K - $120K per year

Plus an annual performance bonus of up to 20% of base salary