Senior Property Manager
- Compensation
- Not disclosed
- Location
- Mississauga, Ontario
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- Not specified
- Category
- Operations
- Posted
Skills
Must have
- Minimum of five years managerial experience in commercial real estate property management.
- Bachelor’s degree with a focus in real estate, business or a related field.
- Experience leading and developing employees in a dynamic, service-focused environment.
- Demonstrated financial acumen, including experience with budgeting, forecasting, reporting and data analysis.
- Excellent written and verbal communication skills, with the ability to manage sensitive or escalated matters professionally.
- Strong relationship-building, collaboration, team-building and stakeholder-management skills.
- Sound judgment, diplomacy, decisiveness and the ability to manage competing priorities.
- Strong strategic and commercial thinking, with the ability to consider broader business objectives, opportunities, and impacts when making decisions.
Nice to have
- Retail operations or shopping centre property management experience is considered an asset.
- Industry designations such as Certified Shopping Centre Manager (CSM), Certified Retail Real Estate Professional (CRRP), Certified Retail Executive (CRX), Real Property Administrator (RPA), or Certifi
- Proficiency with Microsoft Office 365 applications, including Word, Excel, Outlook, SharePoint, PowerPoint and Teams.
- Demonstrated adaptability and a continuous improvement mindset, with the ability to identify and implement innovative approaches and process improvements.
- Proven ability to champion the tenant and guest experience, with the ability to understand needs and deliver a high level of service.
Full description
Choose a workplace that empowers your impact.
Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be — and deliver — your best.
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.
Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.
Don’t just work anywhere — come build tomorrow together with us.
Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.
The Senior Property Manager (SPM) provides leadership for key property management functions at Square One Shopping Centre, with particular emphasis on tenant relations, guest services, employee engagement, property administration and business reporting.
Reporting to the Director, the SPM directly leads the Assistant Property Manager, Guest Experience Manager, and the Property Services Coordinator. The role works collaboratively with Operations, Security, Marketing, Leasing, Development, Legal, Finance and other internal partners to align site resources, support corporate initiatives and maintain Square One’s service standards and brand experience.
The SPM is expected to be a visible and responsive leader across the property. In the Director’s absence, the SPM assumes overall leadership of the Centre and acts as Incident Commander in accordance with the Emergency Management Plan.
You Will Be Responsible ForTenant and Stakeholder Relations
- Respond to and resolve tenant and guest inquiries regarding property policies, procedures and other issues that may arise.
- Build and maintain strong relationships with internal and external stakeholders, tenants, community partners, and union and non-union employees.
- Manage tenant relationships with a responsive, diplomatic and decisive approach.
- Coordinate and communicate with tenants before, during and after tenant changes, construction projects, property updates and other activities that directly or indirectly affect the Centre.
- Represent Square One through relevant industry associations and community initiatives.
Guest Services and Employee Engagement
- Provide direction and leadership to the Assistant Property Manager, Guest Experience Manager, and the Property Services Coordinator establishing clear priorities, accountability and alignment with property objectives.