Senior Relationship Manager - Fast Moving Consumer Goods (FMCG)

Key Responsibilities

• Implement the FMCG Business Segment Portfolio strategy in line with the overall KCB Group Strategy.

• Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Balance sheet and Customer number growth.
• Execute client deals in line with developed strategic client plans.

• Executes sales growth tactics and targets in collaboration with business partners

• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.

• Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.

• Relationship Management of Key Regional Customers and Stakeholders. (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).

• Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank

• Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities

• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.

• Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.

Education and Experience

• University Degree from a recognized institution.
• Seven (7) years’ banking experience in the Financial/banking sector,
• 5 years Corporate Relationship Management within FMCG/Manufacturing/Agribusiness
• 5 years’ experience in Credit and Financial Analysis
• 5 years’ experience in Client Portfolio Management
• Knowledge of Trade and Transaction Banking products
• Deep understanding of FMCG/ Manufacturing/Agribusiness value chains
• Deep sector knowledge of FMCG Manufacturing/Agribusiness sectors including emerging trends, threats and opportunities.
• Digital Savvy and Computer literacy
• Entrepreneurial and Commercial thinking
• Excellent research, analytical, and problem-solving skills.
• Integrity & courage to challenge actions within various business units and the status quo.