Senior Salesforce Developer (Service Cloud & Experience Cloud)

Senior Salesforce Developer (Service Cloud & Experience Cloud)

Company: The Ksquare Group
Job Location: Hyderabad, Telangana, India
Employment Type: Full-time
Experience Required: 14+ years

About The Ksquare Group

The Ksquare Group is a global technology consulting company headquartered in Dallas, Texas, with over 14 years of experience delivering technology solutions across Salesforce, cloud, data, AI, and network engineering for clients in Banking & Financial Services, Public Sector, Telecommunications, Manufacturing, Logistics, Healthcare, and Enterprise Services. With a team of 350+ professionals across the US, Mexico, the Dominican Republic and India, we help organizations solve complex business challenges and achieve measurable outcomes through our collaborative POD-based delivery model. At The Ksquare Group, we foster a culture of integrity, collaboration, continuous learning, and professional growth, empowering our teams to make a meaningful impact for clients worldwide.

Experience: 5+ Years

Location: Hyderabad

Job Summary

We are seeking a highly skilled Senior Salesforce Developer with strong expertise in Salesforce Service Cloud, Experience Cloud, and OmniStudio. The ideal candidate will be responsible for designing, developing, and implementing scalable Salesforce solutions that support customer service, partner engagement, and business process automation. This role requires deep technical expertise in Salesforce development, integrations, and cloud-based solutions.

Required Qualifications

Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
Salesforce certifications such as Platform Developer I/II, Service Cloud Consultant, Experience Cloud Consultant preferred.5+ years of Salesforce development experience.
Hands-on experience with Salesforce Service Cloud and Salesforce Experience Cloud (Mandatory).
Experience with Omni Studio including Omni Scripts, Data Raptors, Integration Procedures, and Flex Cards.
Strong expertise in Apex, Lightning Web Components (LWC), Visualforce, SOQL, and SOSL.Experience integrating Salesforce with third-party systems using REST/SOAP APIs.
Strong understanding of Salesforce security, sharing rules, profiles, permission sets, and role hierarchies.
Experience with CI/CD tools, Git, Azure DevOps, or similar platforms.

Responsibilities

Develop and maintain Salesforce applications using Apex, LWC, Visualforce, and Lightning Platform.
Design and implement solutions within Service Cloud, including Case Management, Service Console, Knowledge Base, Entitlements, and Omni-Channel.
Build and support customer, partner, and employee portals using Experience Cloud.
Develop Omni Studio components including Omni Scripts, Data Raptors, Integration Procedures, and Flex Cards.
Design and implement integrations with external enterprise applications.
Collaborate with business stakeholders, architects, and analysts to translate business requirements into technical solutions.
Perform code reviews, debugging, testing, and deployment activities.
Ensure application scalability, performance, security, and compliance.
Mentor junior developers and establish development best practices.

Mandatory Skills

Salesforce Service Cloud
Salesforce Experience Cloud
OmniStudioApexLightning Web Components (LWC)Visualforce
Salesforce Integrations (REST/SOAP APIs)Salesforce Security Model
Git/Azure DevOpsGood to Have
Financial Services Cloud
Salesforce Data Cloud
DevOps Center
CopadoMuleSoftAgile/Scrum .