Senior Salesforce Functional Analyst(QA)
- Compensation
- Not disclosed
- Location
- REMOTE, India
- Work setup
- Remote
- Seniority
- Senior
- Employment
- Contract
- Experience
- 5+ years
- Category
- Qa
- Posted
Skills
Must have
- Bachelor's degree
- Salesforce Administrator Certification
- 5+ years of hands-on Salesforce experience with a strong focus on business analysis, system and integration testing
- Strong understanding of Salesforce architecture, data models, and business processes, and of Salesforce security
- Knowledge of the full sales cycle, from lead generation and request for proposal through the contract lifecycle, including work orders and changes in scope
- Ability to administer all aspects of Sales Cloud, including security and access, configuration (such as Flow, approval processes, validation rules, and Lightning record pages), reports and dashboards,
- Proficiency in creating and executing test plans, test cases, and test scripts, and experience with automated testing tools for Salesforce (e.g., Selenium, Provar, Copado Robotic Testing)
- Familiarity with API testing tools and techniques
- Practical experience with Agile methodologies and related tools (e.g., Jira)
- Microsoft Excel skills to clean and manipulate data, including formulas to compare datasets
- Excellent analytical, problem-solving, interpersonal, verbal, and written communication skills
- Ability to work in shifts from 12 to 9 PM IST and provide support for weekend releases
Nice to have
- Experience in healthcare, clinical development, or a related field
- Business analyst experience
Full description
About Parexel
Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.
We work with focus, agility, and shared purpose, moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry leading innovation, With Heart®.
About the Role
We are seeking a Senior Salesforce Functional Analyst to join our team. As a Senior Salesforce Functional Analyst, you will ensure that the Salesforce solutions our teams rely on are accurate, thoroughly tested, and ready for change. Your work supports the systems that help us manage client relationships, proposals, and contracts, which make it possible to deliver clinical research that advances new treatments for patients. This position plays a key role in translating business needs into clear requirements, validating every enhancement before it reaches production, and keeping releases reliable across the sprint cycle.
You will collaborate with business analysts, developers, administrators, and business stakeholders, work within Agile methodologies, and contribute from requirements through deployment. Responsibilities include business analysis, system and integration testing, Salesforce configuration, stakeholder support, and continuous improvement, with opportunities to deepen your expertise and influence how Salesforce supports our business.
You will join a fast-paced, growth-oriented environment focused on making a meaningful impact through rigorous testing, well-documented requirements, and dependable Salesforce releases. With diverse teams and continuous learning opportunities, the Salesforce Business Analyst and Quality Assurance Analyst can explore career paths and expand skills across the Salesforce platform, Agile delivery, and clinical development business.
Key Responsibilities
- Quality Assurance: Design, develop, and execute comprehensive system test cases for Salesforce enhancements, including managed packages and connected solutions. Perform regression testing, test integrations with other enterprise systems, maintain testing artifacts, and run end-to-end smoke testing during weekend sprint release deployments, which occur once every three weeks
- Business Analysis: Work with stakeholders to understand business requirements and document them as user stories in collaboration with business analysts. Create Visio flows that document new and existing business processes and functionality