Senior Semiconductor Automation Technical Support Engineer
Canon U.S.A. is hiring a Senior Semiconductor Automation Technical Support Engineer in Santa Clara County to support semiconductor equipment at customer sites nationwide: installing and configuring software, hardware, drivers and peripherals, troubleshooting field issues, tracking configurations, and coordinating SECS/GEM automation requirements. Frequent travel is required.
- Compensation
- Not disclosed
- Location
- Holy, Santa Clara County
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- Not specified
- Category
- It support
- Posted
Must have
- Provide software and automation support for semiconductor equipment at customer sites nationwide
- Install and configure software, hardware, drivers and peripherals
- Troubleshoot field issues in lab and customer environments
- Track hardware and software configurations for products deployed in the field
- Coordinate with software design teams and customers on SECS/GEM automation requirements
- Willingness to travel frequently to customer sites
Full description
Provide software and automation support for semiconductor equipment at customer sites nationwide. Install and configure software, hardware, drivers and peripherals; troubleshoot field issues; track configurations; and coordinate with software design teams and customers on SECS/GEM automation requirements. The role requires frequent travel and hands-on work in lab and customer environments. Track hardware and software configurations for products deployed in the field. Coordinate with domestic an…