Senior ServiceNow Developer - Public Trust Clearance

LightFeather is seeking a highly skilled Senior ServiceNow Developer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position.

• Location: Fully Remote (EST hours)

• Job Type: Full-time

• Salary: $90,000–$115,000 annually, based on experience

• Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance

Responsibilities:

• Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices.

• Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal.

• Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer.

• Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript.

• Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors.

• Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies.

• Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery.

• Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions.

• Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis.

• Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups.

• Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover.

Required Qualifications and Skills:

• Active DHS Public Trust clearance or higher.

• 9+ years of hands-on experience with ServiceNow platform development and administration.