Senior ServiceNow Solution Architect

Job Description:Strengthen and lead our team as our Senior ServiceNow Solution ArchitectCreate meaningful solutions. Build trusted relationships. Shape the future of ServiceNow delivery.Location: UK only. This role offers flexibility, with the ability to work from home alongside travel to client locations for meetings, workshops, or periods of on‑site delivery when required. We would like candidates to not live too far from a DXC office however can offer flexibility on this: London, Farnborough, Newcastle upon Tyne, or Erskine (Glasgow)Vetting: Requires eligibility for security clearance and be a sole UK national.

As a ServiceNow Solution Architect, you will play a pivotal role in shaping thoughtful, high‑quality ServiceNow solutions that truly make a difference for our clients. You’ll lead scoping, design, development, and implementation activities across diverse client engagements, working in close partnership with delivery teams and stakeholders to create solutions that are not only technically excellent, but also practical, sustainable, and valued by the people who use them.

You will take the time to understand client needs deeply, translating business goals into elegant technical designs that follow industry best practices. Collaborating closely with engagement leads, project managers, business analysts, developers, and testers, you’ll guide solutions from concept through delivery and beyond—ensuring quality, reducing risk, and supporting long‑term success.

This role is ideal for someone who enjoys mentoring others, values collaboration, and takes pride in building trusting relationships while delivering outstanding outcomes.

What you’ll be doing

• Lead and support the technical delivery of ServiceNow projects, creating solutions that are robust, user‑centred, and future‑ready
• Shape and define technical and architectural designs, balancing innovation with practicality
• Provide supportive technical leadership, mentoring junior architects and working collaboratively with onshore and offshore teams
• Create and deliver engaging, accessible solution demonstrations that clearly show value to clients
• Design and implement integrations between ServiceNow and client IT and business systems
• Partner with development teams to thoughtfully resolve complex challenges across all stages of delivery
• Continually grow your knowledge of the ServiceNow platform through certifications, learning sessions, communities, and shared experiences
• Build strong, long‑lasting relationships with clients and colleagues, strengthening DXC’s reputation as a trusted advisor