Senior Site Reliability Engineer - Azure Platform

Role Summary :

We are seeking a Senior Site Reliability Engineer (SRE) with deep expertise in observability, monitoring framework design, and Azure platform operations. This is a hands-on technical leadership role responsible for owning and driving the end-to-end monitoring framework for all Atlas5 production environments.

Key Responsibilities : Monitoring Framework Ownership :

• Own the design, implementation, and ongoing management of the Atlas5 monitoring framework across all 5 layers : Infrastructure, Data Tier, Application, Integration, and File Exchange.

• Define and configure alert thresholds, severity levels, and escalation paths.

• Ensure every alert triggers a Jira incident ticket and DevOps channel notification within defined SLA.

• Enforce mandatory RCA completion for all P1-Critical incidents.

Tool Selection & Implementation :

• Evaluate and implement monitoring toolsets (Azure Monitor, Prometheus, Grafana, New Relic, SigNoz, Zabbix, Dynatrace).

• Build a cost-effective hybrid monitoring stack.

• Integrate monitoring tools with Jira Service Management.

• Build and maintain unified monitoring dashboards.

SRE Practice & Incident Management :

• Define and maintain SLOs, SLIs, and error budgets.

• Lead incident response for P1-Critical production incidents.

• Configure auto-escalation for unacknowledged Critical alerts.

• Conduct regular alert quality reviews.

Azure Observability Engineering :

• Configure and manage Azure Monitor, Log Analytics, and Application Insights.

• Design and manage KQL queries for alerting and reporting.

• Optimize monitoring costs through Metric Alert migration.

• Instrument applications with Open Telemetry.

Required Experience & Skills :

• 8 - 10 years of experience in SRE, observability engineering, or cloud operations.

• Proven experience designing monitoring frameworks from scratch in Azure.

• Strong Azure Monitor expertise (Log Analytics, Application Insights, KQL).

• Hands-on experience with at least 2 of : Prometheus, Grafana, New Relic, Datadog, Dynatrace, Zabbix, SigNoz.

• Experience integrating monitoring with incident management tools (Jira, PagerDuty).

• Scripting : KQL (mandatory), PowerShell or Python.