Senior Site Reliability Engineer II
Senior Site Reliability Engineer at Blink Health, a healthcare-tech company making prescriptions affordable. The role defines observability strategy, automates IT toil with software, leads incident response and platform upgrades, and mentors engineers, working mainly with Linux, networking, Python/Go, AWS, Kubernetes (EKS/Helm), and Terraform.
- Compensation
- Not disclosed
- Location
- New York, NY; Pittsburgh, PA; Seattle, WA
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- Not specified
- Category
- Sre
- Posted
Skills
Must have
- Bachelor's or Master's degree in Computer Science or equivalent practical experience
- 5+ years of experience in site reliability, infrastructure, or platform engineering with impact at scale
- Expert-level troubleshooting across the entire stack, from application to kernel to network
- Strong command-line proficiency and deep expertise in Linux systems and OS fundamentals
- Advanced networking knowledge: load balancing, proxies, DNS, TCP/IP, NAT, service-to-service communication
- Experience across multiple languages (Python, Go, Bash) and familiarity with app stacks like React; strong proficiency in at least one
- Track record of automating repetitive and complex operational work to reduce toil
- Ability to design and build internal tools (Python or Go) that standardize and scale IT practices
- Comfortable operating in an agile environment with disciplined testing and quality practices
- Experience with cloud platforms (AWS preferred, GCP/Azure acceptable), managed services and production-grade architectures
- Expertise in Kubernetes and container orchestration (EKS, Helm), including lifecycle management
- Proven experience designing and implementing observability systems: metrics, logging, tracing, dashboards, alerting
- Deep understanding of container technologies, security scanning, secrets management, dynamic configuration, and microservices architectures
- Experience designing and maintaining company-wide IaC codebases using Terraform, Pulumi, CloudFormation, or Ansible
- Ability to think holistically about infrastructure design, cost, reliability, security, and maintainability
Nice to have
- Familiarity with service meshes and advanced traffic management concepts
Full description
**Company Overview:
**Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
Responsibilities
- Define and drive observability strategy for IT system and process health, performance, and reliability, including alerting quality, dashboards, and service health indicators.
- Design and implement software-driven solutions within the IT domain, automating manual processes and eliminating operational complexity and toil.
- Act as a technical leader and force multiplier, helping set priorities and influencing decision-making across the entire IT team - support, systems and networks.
- Take ownership of large, ambiguous initiatives, driving them from concept to delivery while aligning stakeholders across IT, engineering and partner teams.
- Proactively identify systemic risks and reliability gaps in both tools and processes, recommending and leading platform upgrades and architectural improvements before they become incidents.
- Provide technical mentorship, architecture guidance, and high-quality design and code reviews for engineers across IT teams.
- Lead by example in documentation and knowledge sharing, ensuring systems and processes are well-understood and not dependent on individual ownership.
- Participate in and help mature incident response, escalation practices, and post-incident learning across the organization.
Desired Experience
- Bachelor’s or Master’s degree in Computer Science or equivalent practical experience.
- 5+ years of experience in site reliability engineering, infrastructure engineering, or platform engineering roles, with demonstrated impact at scale.