Senior Site Reliability Engineer

Inspire Brands is hiring two Senior Site Reliability Engineers to help build and scale reliable, resilient, and observable systems supporting high-traffic, customer-facing digital platforms. These role blends software engineering, systems thinking, and operational excellence to reduce toil, prevent incidents, and improve system reliability at scale.

The ideal candidate has hands-on experience applying and implementing SRE principles — not just supporting production systems, but engineering reliability into them.

RESPONSIBILITIESReliability Engineering

• Define and manage SLIs, SLOs, and Error Budgets for critical services
• Drive production readiness reviews and reliability requirements into architecture and design
• Perform capacity planning, failure mode analysis, and dependency risk assessments
• Identify systemic reliability risks and drive remediation before they cause customer impact

Observability

• Design monitoring, alerting, logging, and tracing solutions using modern observability tooling
• Improve signal-to-noise ratio and reduce alert fatigue
• Build dashboards and telemetry that reflect true service health, not just infrastructure metrics

Incident Management

• Lead technical response for high-severity incidents
• Drive blameless postmortems and root cause analysis focused on systemic fixes
• Continuously improve detection, response, and recovery processes
• Participate in an on-call rotation

Automation & Toil Reduction

• Identify and eliminate manual, repetitive operational work through automation
• Build self-healing systems, tooling, and scripts to reduce human intervention
• Improve CI/CD pipelines and deployment safety (canary, rollback, blue-green)
• Support Infrastructure as Code (Terraform, Bicep, or similar)

Performance & Scalability

• Conduct load testing, performance benchmarking, and bottleneck analysis
• Partner with engineering to design systems for horizontal scalability and fault tolerance

Collaboration & Culture

• Partner with engineering teams to implement resiliency patterns (circuit breakers, retries, graceful degradation, rate limiting)
• Mentor engineers on SRE best practices
• Promote a culture of engineering-driven reliability over reactive operations

EDUCATION AND EXPERIENCE QUALIFICATIONSRequired Qualifications

• 5+ years experience in Site Reliability Engineering, Software Engineering, or Platform Engineering
• 2+ years experience with Kubernetes and containerized workloads
• 4-year degree in Computer Science or related field