Senior Site Reliability Engineer

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Site Reliability Engineer (SRE) is an advanced subject matter expert, responsible for leading the efforts in ensuring the reliability, scalability, and performance of the company systems and infrastructure.

This advanced subject matter expert collaborates with cross functional teams, provides technical guidance, and drives strategic initiatives to enhance system reliability, automate processes, and improve overall operational efficiency.

The Senior Site Reliability Engineer coaches and provides mentoring to junior resources within the team.

Key responsibilities:

• Designs and architects resilient and scalable systems, ensuring high availability, fault tolerance, and efficient resource utilization.
• Collaborates with development and operations teams to implement best practices for system design and infrastructure provisioning.
• Establishes and maintains robust monitoring solutions to proactively detect system issues, performance bottlenecks, and security vulnerabilities.
• Designs, develops, and maintains automation frameworks, tools, and infrastructure as code solutions to streamline system management tasks, deployments, and configuration changes.
• Implements continuous integration/continuous deployment (CI/CD) pipelines to drive efficient and reliable software releases.
• Continuously analyzes system performance, identifies bottlenecks, and implements optimizations to improve system scalability, responsiveness, and resource efficiency.
• Leads capacity planning efforts, analyzes system resource utilization, and forecasts future needs to ensure adequate scalability and optimal resource allocation.
• Leads complex incident management efforts, drives post-incident analysis, and implements preventive measures to minimize the impact of incidents.
• Develops incident response plans, establishes escalation procedures, and ensures efficient communication and coordination during incident resolution.
• Collaborates with security teams to implement security best practices, assesses and addresses vulnerabilities, and ensures compliance with security standards and regulatory requirements.
• Monitors and responds to security incidents and participates in security audits and enforces security controls.
• Provides technical leadership and mentorship to junior team members.
• Fosters a collaborative and inclusive work environment and drives cross functional initiatives and facilitates knowledge sharing and continuous learning across the organization.