encore
Senior Software Engineer
- Compensation
- Not disclosed
- Location
- Gurgaon - Candor Tech Space IT - ITES SEZ
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- Not specified
- Category
- Software engineering
- Posted
Skills
Nice to have
- Design and implement integration solutions for Pega CDH applications, including data ingestion from upstream systems using data jobs, data sets, Kafka, and Pega Stream rules.
- Configure and manage background processing, queue processors, job schedulers, file listeners, and FTP/SFTP connections.
- Implement secure integrations using OAuth 2.0, including authentication profiles, service packages, client registration, token management, and scoped authorization.
- Work on Next-Best-Action (NBA) and NBA containers (real-time and batch); own Primary Schedule runs, tune data flows, concurrency, partitioning, and optimize Interaction History (IH) and outcome captur
- Enable real-time decisioning and event-driven orchestration: publish/consume via Kafka, Stream, DDS; deliver NBA output data downstream via REST, MQ/JMS, or Kafka topics; implement feedback loops.
- Develop and consume REST APIs within Pega (Service REST, Connect REST) with error mapping, JSON/XML transformation, authentication headers, and circuit breaker patterns.
- Expertise in PRPC advanced rules, including:
- Complex Activities, Service Packages & Connectors (SOAP/REST/JMS/MQ), Case Management (stages, flows, SLAs), Decisioning Rules (Strategies, Decision Tables, Decision Trees, Scorecards), Advanced Repor
- Configure Customer Profile Designer (CPD), context dictionaries, profile data sources, audience definitions, real-time containers, and IH data summaries for decisioning at scale.
- Implement RBAC/ABAC security, encryption, secrets management, and ensure auditability and compliance.
- Optimize performance using Tracer, PAL, Log-Usage, DB tuning, Stream/DDS compaction, and monitor via PDC/AES; remediate PEGA alerts and caching issues.
- Enforce guardrails, branch quality gates and non-functional benchmarks.
- Lead DevOps pipelines in Pega Deployment Manager, manage versioning/skimming, branching/merging, automated deployments, and coordinate cutovers across environments.
- Act as CDH Tech Lead—review changes, perform solution/design reviews, enforce best practices, estimate stories, prioritize backlogs, mentor developers, and collaborate with BAs, decisioning consultant
- Establish runbooks, monitor SLAs, handle incident triage, and drive continuous improvement for Primary Schedule and real-time decisioning workloads.
- Strong understanding of integration patterns, data flows, and CDH concepts like NBA, Interaction History, engagement policies, and strategy debugging.
- Excellent problem-solving skills, ability to debug complex issues, and deep familiarity with Agile/Scrum, CI/CD, and incremental releases.
- Strong communication and collaboration skills to operate effectively in a fast-paced environment and influence technical direction.
Full description
We are looking for a Senior Pega Developer / CDH Tech Lead to join Midland Credit Management on a Customer Decision Hub (CDH) program. The role demands deep expertise in Pega PRPC, CDH decisioning, and enterprise integrations. CSA , CSSA , CPDC certifications are mandatory; LSA is preferred.
Responsibilities & Skills
- Design and implement integration solutions for Pega CDH applications, including data ingestion from upstream systems using data jobs, data sets, Kafka, and Pega Stream rules.
- Configure and manage background processing, queue processors, job schedulers, file listeners, and FTP/SFTP connections.
- Implement secure integrations using OAuth 2.0, including authentication profiles, service packages, client registration, token management, and scoped authorization.
- Work on Next-Best-Action (NBA) and NBA containers (real-time and batch); own Primary Schedule runs, tune data flows, concurrency, partitioning, and optimize Interaction History (IH) and outcome capture.
- Enable real-time decisioning and event-driven orchestration: publish/consume via Kafka, Stream, DDS; deliver NBA output data downstream via REST, MQ/JMS, or Kafka topics; implement feedback loops.
- Develop and consume REST APIs within Pega (Service REST, Connect REST) with error mapping, JSON/XML transformation, authentication headers, and circuit breaker patterns.
- Expertise in PRPC advanced rules, including:
- Complex Activities, Service Packages & Connectors (SOAP/REST/JMS/MQ), Case Management (stages, flows, SLAs), Decisioning Rules (Strategies, Decision Tables, Decision Trees, Scorecards), Advanced Reporting (Report Definitions, custom SQL), and (class structure, rule resolution, entity relationships).