Senior Software Engineer (IKS service&agent platform)

Intuit is seeking a Staff Software Engineer to join the Core Platform Engineering Team. The role requires developing and ensuring the seamless functioning and reliability of the Kubernetes Platform across Intuit. The successful candidate will be responsible for managing and maintaining Intuit Kubernetes Services (IKS) clusters hosting Intuit flagship products of TurboTax, Quickbooks, Mailchimp, as well as Intuit Platforms such as Identity, API Gateway, and Service Mesh. Responsibilities include all aspects of platform development, deployment, service adoption, configuration, optimization and troubleshooting. The ideal candidate must have expert knowledge of Kubernetes, AWS, cloud native design patterns, networking, troubleshooting, tools and automation.

Responsibilities

● Applies comprehensive understanding of the business, customer needs to expertly
design, develop and implement capabilities, tools and processes that deliver highly
available, scalable and reliable customer experiences.
● Utilizes extensive expertise in system engineering, software development, critical
thinking, industry best practices, and AI to develop innovative solutions towards building
highly available, scalable and reliable platforms.
● Expertly builds, operates, and scales services running on AWS EKS. Collaborates
closely with Intuit Product and Platform Development Teams to plan, prioritize and
design highly available cloud architectures.
● Contributes to critical platform components and drives operational excellence through
automation, observability, and process optimization.
● Troubleshoots complex issues and effectively manages stakeholder expectations
through clear communication and proactive updates.
● Participates in on-call and support rotations, driving incident recovery, resolution and
Root Cause Analysis (RCA).
● Provides technical leadership by guiding the team on system design and
implementation, ensuring best practices are implemented.
● Participates in mentoring junior and senior engineers, promoting an environment of
learning and growth within the team.
● Gathering functional requirements, developing technical specifications, and project & test
planning
● Design and implement proofs of concepts (POC’s), productize components and features.

● Roughly 70-85% hands-on coding
● Resolve defects/bugs during QA testing, pre-production, production, and post-release
patches
● Work cross-functionally with various Intuit teams: product management, QA/QE, various
product lines, or business units to drive forward results