Senior Software Engineer - Tooling & Automation
Senior engineer who owns the alerting integration for Vultr's new Global Integrated Operations Command Center: mapping alert sources (Icinga, Grafana, SIEM, BMC/IPMI), building the routing layer into ticketing/paging, and building a unified ops dashboard across five datacenter platforms. Centers on Python scripting, APIs/webhooks, and monitoring/dashboard tooling.
- Compensation
- $125K–$135K / yr
- Location
- Remote - United States
- Work setup
- Remote
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Software engineering
- Posted
Skills
Must have
- 5–8 years in Tools/Platform Engineering or a similar infrastructure role
- 3–5 years hands-on with monitoring/alerting tooling (Icinga or equivalent NMS, Grafana, and at least one SIEM platform — Splunk, QRadar, or Sentinel)
- Experience mapping and consolidating a multi-team monitoring/alerting estate, ideally at a cloud, hosting, or multi-datacenter operator
- 3+ years building integrations against APIs/webhooks, with scripting ability (Python or similar)
- 2–3 years building or substantially modifying operational dashboards (Grafana, Kibana, Power BI, or similar)
- Understanding of ticketing/ITSM workflow tools (Jira, Confluence, Mattermost) and how alert priority/severity maps into ticket fields
Nice to have
- Prior exposure to multi-provider/datacenter operational environments
- Experience supporting or building for a NOC/SOC or similar 24x7 operations function
Full description
Who We Are
Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company.
Vultr Cares
- 100% company-paid insurance premiums for employee medical, dental and vision plans.
- 401(k) plan that matches 100% up to 4%, with immediate vesting
- Professional Development Reimbursement of $2,500 each year
- 11 Holidays + Paid Time Off Accrual + Rollover Plan
- Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
- $500 stipend for remote office setup in first year + $400 each following year
- Internet reimbursement up to $75 per month
- Gym membership reimbursement up to $50 per month
- Company paid Wellable subscription
Join Vultr
Vultr is seeking a highly skilled and experienced Senior Software Engineer to serve as the technical owner connecting our engineering alerting to Vultr's new Global Integrated Operations Command Center (GIOC) in Chennai, India, and to build the consolidated single-pane dashboard GIOC will operate from. The ideal candidate looks at five disconnected monitoring consoles and a dozen siloed alert feeds, winces, and then methodically builds the one dashboard that replaces all of them. This is a highly visible, focused role requiring deep familiarity with Vultr's current architecture, monitoring stack, and operational workflows. This is your opportunity to build the operational backbone GIOC runs on from day one.
Key Responsibilities
- Map every alert source owned by Systems, Network, and Security engineering (Icinga, Grafana, SIEM/Splunk/QRadar/Sentinel, BMC/IPMI, provider-native consoles) and identify the cleanest integration point for each — webhook, syslog forward, API poll, or native connector
- Build and maintain the routing/forwarding layer that pushes agreed top-priority alerts from each pillar into GIOC's ticketing and paging tools, with priority/severity preserved and enough context for L1 triage without direct console access
- Work with each pillar's engineering SMEs to validate that routing logic matches each pillar's defined resolve-vs-escalate boundary