Senior Solution Architect – Microsoft Dynamics 365 / CRM

Key Responsibilities:

• Define and maintain the end-to-end solution architecture for Microsoft Dynamics 365 CRM-based solutions.

• Design scalable and secure solutions using Microsoft Dynamics 365, Dataverse, Azure and related Microsoft technologies.

• Lead technical architecture and design for new services, enhancements, integrations, and transformation initiatives.

• Review existing architecture and identify opportunities for optimization, modernization, and simplification.

• Design integration architecture between Dynamics 365, Databricks, enterprise applications, APIs, external systems, and data platforms.

• Define API, integration, data flow, authentication, and security architecture.

• Ensure appropriate application, data, integration, and infrastructure architecture principles are followed.

• Work closely with business analysts, developers, data architects, cybersecurity teams, infrastructure teams, and project managers.

• Review technical designs, solution architecture documents, integration specifications, and development approaches.

• Provide technical leadership and guidance to development and implementation teams.

• Ensure solutions comply with organizational security, data protection, governance, and architecture standards.

• Identify technical risks, dependencies, scalability issues, and potential points of failure.

• Support technical evaluations and provide recommendations on technology and solution options.

• Participate in architecture review boards and technical decision-making.

• Ensure high availability, disaster recovery, performance, scalability, and maintainability are considered in solution designs.

Technical Skills:

• Minimum 10+ years of experience in IT, with significant experience in solution/enterprise architecture.
• Minimum 5+ years of hands-on experience with Microsoft Dynamics 365 CRM.
• Strong expertise in Dynamics 365 Customer Engagement (CE) and Microsoft Dataverse.
• Strong knowledge of Dynamics 365 architecture, customization, security roles, business units, workflows, plugins, APIs, and integrations.
• Strong experience with Azure cloud architecture.
• Strong experience designing enterprise integrations using APIs, REST, messaging, and integration platforms.
• Strong understanding of data architecture and integration between CRM and enterprise data platforms.
• Strong understanding of Databricks and modern data-platform architecture, sufficient to design and govern integrations with the data platform.