Senior Solutions Architect
Customer-facing Senior Solutions Architect (pre-sales) at a public-safety/emergency-response technology company in Canada: leads technical discovery, demos, pilots and POCs, and designs API-based solutions and integrations for B2B clients. Hands-on with Python/Go/JS/TS, AWS/GCP/Azure, Docker/Kubernetes and AI tools; up to 25% travel.
- Compensation
- CA$210K–CA$250K / yr
- Location
- Canada
- Work setup
- Remote
- Seniority
- Senior
- Employment
- Full time
- Experience
- 5+ years
- Category
- Architecture
- Posted
Skills
Must have
- 5+ years of engineering experience, including 3+ years in a customer-facing technical role (implementation, post-sales, or sales engineering)
- Experience with complex API-based or SaaS products in technical pre-sales, discovery, demos, implementation, or post-sales engineering
- Proficiency in at least one programming language: Python, Go, JavaScript, or TypeScript
- Familiarity with cloud platforms (AWS, GCP, Azure) and/or containerization (Docker, Kubernetes)
- Ability to engage directly with clients and translate business/technical needs into technical solutions
- Excellent communication and collaboration skills with engineering teams and executive stakeholders
- Strong relationship-building skills supporting customer engagements and commercial opportunities
- Proactive, self-motivated problem-solving with ownership of ambiguous challenges
- Adaptability and comfort working in a high-growth environment with evolving priorities
- Hands-on experience building with AI tools and an AI-forward mindset
- Willingness and ability to travel up to 25%
Nice to have
- Python proficiency preferred
- Experience in telecommunications considered an asset
Full description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Solutions Architect based in Canada.
The Senior Solutions Architect will play a key role in guiding technical sales engagements and designing solutions that address complex customer needs in a mission-critical technology environment. Working closely with B2B customers, you will lead technical discovery, present product capabilities, and translate business requirements into scalable API-based solutions and integrations. You will combine hands-on technical development with strategic customer advisory, building demos, prototypes, pilots, and proof-of-concept implementations. In close partnership with Sales, Product, Engineering, and Public Safety teams, you will help shape solutions that connect customer needs with product capabilities. This highly visible, customer-facing position is ideal for someone who enjoys solving ambiguous technical challenges, building with AI tools, and developing trusted client relationships. Your work will contribute to technology designed to improve emergency response and help save lives.
Accountabilities
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Lead technical customer engagements throughout the pre-sales process, including product demonstrations, pilot projects, and proof-of-concept implementations.
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Conduct technical discovery and translate customer requirements into clear solution architectures, including API strategies and integrations with emergency response workflows and customer products.
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Develop and deliver customized technical presentations and demonstrations for prospective and existing clients.
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Partner with Account Executives to develop account strategies, plan and execute customer engagements, communicate the product value proposition, and establish trusted advisor relationships.
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Produce technical documentation, solution specifications, and Statements of Work (SOWs) to support sales activities and communicate customer requirements to Product and Engineering teams.
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Evaluate solution scope, feasibility, and technical risks, working with customers and internal stakeholders to identify practical solutions and overcome implementation challenges.
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Collaborate across Sales, Engineering, Product, and Public Safety teams to align customer expectations with technical capabilities and product development.
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Apply AI tools to accelerate prototyping, problem-solving, and solution development while continuously expanding knowledge of the products and market.
Requirements:
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