StarHub
Senior Solutions Architect (Network and 5G)
Senior presales solutions architect role at StarHub designing end-to-end enterprise network and telco connectivity solutions — campus/data centre networking, wired/wireless, SD-WAN, MPLS/IP VPN, and network security (SASE/ZTNA, NGFW) — leading discovery workshops, complex bids, and handover to delivery.
- Compensation
- Not disclosed
- Location
- Not listed
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 12+ years
- Category
- Architecture
- Posted
Skills
Must have
- Degree in Engineering, Information Technology or a related discipline
- At least 12 years of relevant ICT experience
- Substantial experience in network presales, solution architecture or technical consulting
- Experience as technical authority for complex multi-site, multi-technology network solutions, including leadership of strategic bids and cross-functional teams
- Strong architectural knowledge of campus and data centre networking, wired and wireless networks, routing and switching, WAN/SD-WAN, application delivery, network automation, network observability and
- Experience in telco connectivity design: internet/DIA, MPLS/IP VPN, Ethernet, local and international connectivity, carrier diversity, bandwidth and QoS planning, latency, resilience and SLAs
- Strong understanding of network security architecture: segmentation, NGFW, IPS/IDS, NAC, secure remote access, SASE/ZTNA, DDoS protection, secure network management
- Ability to define and evaluate non-functional requirements (availability, resilience, scalability, performance, interoperability, operability, observability, supportability)
- Solutioning knowledge of major networking platforms such as Cisco, Huawei, Aruba, Palo Alto Networks, Check Point, F5 and Arista, with depth in selected platforms and vendor-neutral judgement
- Capability in high-level design, proposal development, BOM building and validation, statement-of-work definition, risk and dependency management, PoC planning and commercial solutioning
- Proven ability to coach technical professionals and influence senior business and technical stakeholders
- Strong analytical, communication and presentation skills; ability to manage multiple strategic pursuits in a fast-paced environment
Nice to have
- Professional certification such as CCIE, HCIE, Aruba ACE, PCNSE or equivalent
- Exposure to private 5G and 5G integration with enterprise networks
Full description
Job Description
- Partner with large deal pursue team and Account Teams to shape account strategies and build pipeline through a consultative selling approach, supporting strategic pursuits and new customer acquisition.
- Lead customer discovery and architecture workshops; translate business, technical, operational and service requirements into end-to-end network architectures, defined scope, assumptions and measurable outcomes.
- Act as the design authority for complex solutions covering campus and data centre networking, wired and wireless networks, routing and switching, WAN/SD-WAN, application delivery and managed network services.
- Architect telco connectivity solutions across internet, DIA, MPLS/IP VPN, Ethernet and local or international connectivity, addressing bandwidth, latency, QoS, carrier and access diversity, last-mile resilience, failover and SLA requirements.
- Apply network security by design, including segmentation, NGFW/firewall, IPS/IDS, NAC, secure remote access, SASE/ZTNA, DDoS protection, secure management and traffic visibility.
- Evaluate architecture options and technology choices based on performance, availability, scalability, interoperability, operational supportability, commercial viability and risk, while maintaining vendor-neutral judgement.
- Own the technical solution package, including reference architecture, high-level design, bill of materials, compliance responses, statement of work, assumptions, dependencies, risks, customer presentations and proof-of-concept approach.
- Lead technical workstreams for complex bids and architecture reviews, coordinating specialists, product teams, delivery, operations and technology partners to ensure the solution is complete, deliverable and aligned with customer outcomes.
- Provide technical input to pricing, licensing and total-cost-of-ownership considerations, and ensure alignment among the architecture, service model, implementation schedule, SLA and contractual commitments.
- Lead the transition from presales to delivery and provide architecture assurance during implementation, reviewing major design changes and governing deviations from the approved solution.
- Coach and mentor network presales consultants and engineers through discovery, design and proposal reviews, opportunity support and structured knowledge sharing.
- Lead internal initiatives to develop reusable network offerings, reference architectures, design standards, playbooks and enablement materials, and monitor relevant market and technology developments.
Qualifications
- Degree in Engineering, Information Technology or a related discipline, with at least 12 years of relevant ICT experience and substantial experience in network presales, solution architecture or technical consulting.
- Demonstrated experience acting as the technical authority for complex, multi-site and multi-technology network solutions, including leadership of strategic bids and cross-functional solution teams.