Senior Solutions Consultant (Seoul, South Korea)

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what's possible with our platform. As a Senior Solutions Consultant based in Seoul and supporting enterprise accounts in Korea, you'll partner with Sales to shape technical deal strategies and lead complex customer evaluations. You'll connect customer business goals with Figma's capabilities, align stakeholders across Product, Design, Engineering, IT, and Security, and guide customers toward secure adoption at scale. Beyond individual opportunities, you'll contribute reusable approaches and coach teammates to strengthen the team's effectiveness.

What you’ll do at Figma:

• Lead discovery for complex enterprise opportunities, uncover business priorities and technical requirements, and deliver tailored demonstrations and solution recommendations that connect Figma's capabilities to measurable customer outcomes

• Partner with Sales to define technical deal strategies, map stakeholders and decision criteria, agree on evaluation success measures, and lead evaluations through to a clear customer decision

• Own the customer IT and Security relationship throughout the deal cycle, coordinate security questionnaires, RFIs, RFPs, identity and enterprise requirements, and engage specialists to resolve complex questions and adoption risks

• Synthesize customer feedback across Korean accounts, identify recurring workflow and security needs, and partner with internal teams to inform product improvements and communicate current capabilities and limitations accurately

• Prioritize technical sales efforts across multiple opportunities, anticipate blockers, align cross-functional stakeholders, and develop repeatable approaches that improve enterprise evaluations and adoption

• Build reusable demos, technical guidance, and evaluation frameworks, and coach teammates on discovery, solution positioning, and handling complex customer conversations

• Operate with autonomy in ambiguous customer situations, exercise sound judgment about trade-offs and escalation, and bring together Sales, Solutions Consulting, Product, and Support to move opportunities forward

We'd love to hear from you if you have:

• 8+ years of professional experience, including 4+ years of sales engineering or solutions consulting experience in a SaaS organization