Senior Solutions Engineer
- Compensation
- Not disclosed
- Location
- Germany Remote
- Work setup
- Remote
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Solutions engineering
- Posted
Skills
Must have
- 8+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience,
Nice to have
- 10+ years' experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- 3+ years’ experience in digital transformation using software modernization to drive customer business outcomes
- 3+ years’ experience in business consulting, consultative selling, or customer-facing experience
- 5+ years’ experience orchestrating technical, support, and/or partner teams
- Extensive experience in the software development industry, with a focus on digital transformation, DevSecOps, Information Secuirty and the ability to translate complex technical concepts into clear, a
- Experience in identifying and resolving blockers to solution implementation, with a focus on enhancing customer satisfaction and driving successful technology deployments
Full description
About GitHub
GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot.
Locations
In this role you can work from Remote, Germany
Overview
GitHub is growing its Customer Engineering team and we're seeking experienced professionals to elevate our technical customer engagement efforts and grow our EMEA Enterprise Organisation, with a focus on new business as well as strengthening relationships.
As a Senior Solutions Engineer, you will synthesize and integrate diverse business and industry insights to support customer digital transformation initiatives and align customer business requirements with GitHub's product features, particularly in comparison to customers’ existing technology landscapes, painting a compelling vision to change, and making that change journey tangible. The ideal candidate will be a strategic partner in driving customer success, leveraging deep industry insights to influence digital transformation while gaining hands-on experience in solving complex business challenges, fostering strong relationships, and shaping the future of GitHub’s customer engagement strategies.
Responsibilities
- Engage in pre-sales activities with large customers to align and influence business partners and customer stakeholders, aiming for a technical win and driving solution selection.
- Develop and maintain external relationships within the customer organizations to support strategic alignment and solution adoption.
- Identify customer issues and collaborate with technical teams to present solutions, conducting proofs of concept and product demos to address technical challenges.
- Analyze customer situations to advise on gaps that GitHub solutions can fill, contributing to strategic frameworks and roadmaps that address customer pain points.
- Assist in building and delivering content for marketing events, acting as a liaison to enhance customer engagement and showcase GitHub's value proposition.
- Develop expertise in GitHub Copilot, understanding its capabilities and articulating GitHub's approach to an AI-driven software development lifecycle.
- Develop expertise in GitHub Advanced Security, understanding its capabilities and articulating GitHub's approach to application security to customers, acting as a trusted advisor in security program development.
- Synthesize and communicate business and industry insights to identify growth opportunities and align product features with customer digital transformation initiatives.