Senior Solutions Engineer

About LoopMe

LoopMe uses AI to change how brand advertising is bought, measured, and optimised. Where most adtech platforms optimise for impressions or clicks, we optimise for what actually matters to brands — awareness, purchase intent, foot traffic, and sales. Our outcomes-based approach consistently delivers 2–5x the performance of industry benchmarks, which is why the world's leading brands, agencies, and publishers work with us.

We've grown at 40% CAGR every year since 2018, generating over $2 billion in cumulative gross revenue, and we're building toward $1 billion in annual revenue. That growth is powered by a 400-person global team across 19 cities — and by commercial talent that knows how to sell something genuinely differentiated in a crowded market. If you want to represent a product that wins on results, not relationships alone, this is the right place.

The opportunity

You'll be the primary technical point of contact for LoopMe's demand partners, owning integrations from onboarding through ongoing troubleshooting and optimization. You'll work closely with Account Managers to keep every integration technically sound and set up for long-term performance. You bring high ownership, clear communication, and curiosity about how systems actually work. You reporting to VP Demand Partnerships.

What you'll do

• Own the technical relationship with LoopMe demand partners, from onboarding and integration through ongoing troubleshooting and optimization.

• Diagnose and resolve complex issues across the Open RTB stack, including bid request/response validation, VAST/MRAID rendering, and SDK behavior.

• Write SQL queries and use Kibana to proactively surface revenue-impacting issues before clients notice them.

• Partner with Account Managers to ensure integrations meet technical best practices and support long-term performance.

• Escalate product and engineering bugs with clear reproduction steps, impact analysis, and prioritization recommendations.

• Build and maintain technical documentation, integration guides, and runbooks for internal and external use.

• Support third-party integrations end-to-end, from scoping requirements through launch testing and go-live validation.

• Translate client technical feedback into structured product requests that improve the platform.

What you'll bringEssential:

• Software development experience in any language (Java, Python, JavaScript, C#) — you read code, write scripts, and understand how systems communicate.

• Deep working knowledge of OpenRTB 2.x — you can read a bid request/response and immediately identify what's wrong.