Senior Solutions Engineer - Midwest
Pre-sales Senior Solutions Engineer at DigiCert (Midwest, based in Chicago) who pairs technical depth with sales acumen to win PKI/certificate security deals — running discovery calls, demos, PoCs, solution architecture, and RFP responses. Core tech spans PKI/cryptography, cloud platforms, Kubernetes, REST APIs, and scripting with Python, Bash, or PowerShell.
- Compensation
- $170K–$215K / yr
- Location
- Chicago, Illinois, United States
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Solutions engineering
- Posted
Skills
Must have
- Degree in Computer Information Systems, Computer Science, Cybersecurity, or related technical field
- 5+ years' experience as an SE or technical salesperson, or equivalent as product manager, engineer, tech support agent, or administrator of enterprise-grade/IT-IS software
- General IT background: server administration, server OS configuration, TCP/IP networking, LAN/WAN technologies, network design
- General IS background: PKI, firewall management, IDS & IPS, vulnerability management, network scanners
- Familiarity with cryptographic principles, digital certificates, and PKI concepts
- Knowledge of cloud platforms (AWS, Azure, Google Cloud, Oracle Cloud) and container technologies like Kubernetes
- Experience or familiarity with ServiceNow, GitHub, and REST API integrations
- Hands-on scripting and automation using Bash, PowerShell, Python, or similar
- Experience with DevOps and infrastructure automation tools (Terraform, Ansible, Puppet, Chef)
- Self-motivated, able to self-direct in strategic alignment with sales counterparts
- Strong communications, interpersonal, and presentation skills (written and verbal)
- Fluency in English
- Basic project management skills
- Willingness to travel 20-25%
Nice to have
- Cybersecurity certifications (CISSP, GSEC, CCSP, etc.)
- Hands-on experience with certificate management and cryptographic tools
- Familiarity with code signing, load balancers, and secure key storage
- Understanding of SSO, SAML, OpenID authentication methods
- Strong analytical and problem-solving skills with a proactive security mindset
Full description
Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at
Job summary
As a Technical Solutions Engineer, you will play a pivotal role in combining technical expertise with strong sales acumen to identify, qualify, and close new business opportunities across a defined portfolio of customer and partner accounts.
Your day-to-day responsibilities will involve close collaboration with customers, partners, and Account Managers to deliver business value, conduct demos and POC/Vs, and contribute to the success of bids and tenders. You will provide end-to-end technical and business value guidance before and during the sales cycle ensuring customer requirements are met with tailored, innovative solutions.
Acting as a trusted technical advisor, you will be a key point of contact for clients, offering strategic insight and hands-on support. You'll also work closely with cross-functional teams to align solutions with customer needs and organizational goals.
Expected Travel is 20-25%
What you will do
Working for the Solutions Engineering team is an exciting blend of technology and sales, with real world impact, that continually provides diverse challenges and continuous learning. At DigiCert, we are excited to evolve our Solutions Engineering team to the next level, not just as engineering experts, but becoming business value champions and advocates for our prospects and customers. As part of the Solutions Engineering team, you will be at the forefront of emerging trends like post-quantum cryptography, IoT security, zero trust architecture, and digital identity and automation.
- Customer Engagement and Technical Discovery
- Conduct technical discovery calls to understand customer requirements, pain points, and existing infrastructure.
- Lead or participate in product demonstrations, showing how solutions meet client-specific needs.
- Translate complex customer requirements into actionable technical solutions or configurations.
- Assist with scoping customer environments to recommend best-fit products or services.
Solution Design and Architecture
- Create technical documentation, architecture diagrams, and integration guides for customer engagements.
- Deliver engaging technical presentations that deliver business value to external stakeholders and customers.