Senior Specialist, Product Experience Design
The Senior Specialist, Product Experience Design will work within the Mastercard Foundry to design and prototype user-centered B2B and B2B2C data products. The role involves collaborating with cross-functional teams to validate product concepts through rapid design-test-redesign cycles using tools like Figma and Sketch.
- Compensation
- Not disclosed
- Location
- Dublin 18, Dublin
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Design
- Posted
Skills
Must have
- Over 2 years of experience working in a world-class CX team
- Bachelor’s or Master’s Degree in Design for Interactive Media, or equivalent experience
- World-beating portfolio covering multiple form-factors: desktop, tablet, mobile, wearable
- Experience developing User Personas and user journeys
- Experience in rapid prototyping (Lean UX and Design Thinking)
- Experience using prototyping/wireframing tools such as Figma, Sketch, Adobe Experience Design, Adobe Illustrator
Nice to have
- Visual Design
- UX Research
- Data Visualization
Full description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
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Senior Specialist, Product Experience Design
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Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Product Experience Design
The Services New Product Development team within Mastercard Foundry drives innovation in B2B and B2B2C digital products, leveraging Mastercard data and data modeling capabilities to develop, validate, and de-risk user-centric solutions for complex business challenges. We are looking for an experienced Product Designer passionate about joining our rapidly growing, highly-innovative New Product Development team to deliver innovative, user-centered product experience solutions for net-new data products with in-depth knowledge and experience of product design.
You will collaborate within a cross-functional team, including data scientists, engineers, product managers, and other subject matter experts. Together, you will contribute to the rapid iterations of B2B and B2B2C data product concepts, prototypes, and MVPs (Minimum Viable Products), de-risking solutions by testing and validating desirability, usability, and feasibility. Each design and development cycle follows a rapid design-test-redesign process, ensuring continuous user feedback and optimization within business and technical constraints. Our products are delivered as web, mobile, and voice applications, including dashboards with widgets, chatbots, CMS, and more, all in service of solving complex business challenges encountered by our customers.
Role
- Design of Proof-of-Concepts and Minimum Viable Data Products (MVPs) using human-centric design principles and rapid prototyping (Lean UX and Design Thinking)
- Help define the next generation of data and data-driven products – and through doing so, help shape the future of Mastercard and its growth