Senior Staff Implementation Delivery Manager
A single-threaded technical owner who delivers Altana's AI-powered trade platform into a major U.S. public sector account: architecting deployments in secured/regulated cloud environments, leading a small implementation pod, building prototypes and integrations, and partnering with commercial teams to grow the account. Core tech: Python, SQL, Spark, Databricks, AWS/Azure, Kubernetes, Docker.
- Compensation
- Not disclosed
- Location
- Washington, District of Columbia, United States
- Work setup
- Not specified
- Seniority
- Staff
- Employment
- Not specified
- Experience
- 10+ years
- Category
- Project management
- Posted
Skills
Must have
- 10+ years of technical experience spanning enterprise/solution architecture, hands-on deployment, and product design and development in a data-intensive or software field
- Track record leading complex, customer-facing software deployments end-to-end, ideally on-premise or in secured/regulated environments
- Enterprise and solution architecture depth across cloud (AWS or Azure; GovCloud a plus)
- Data engineering skills (Python, SQL, Spark, Databricks)
- Experience with complex system integrations (REST APIs, SSO/SAML)
- Experience with containerized deployments (Kubernetes, Docker)
- Comfortable being the trusted technical voice with senior customer stakeholders and translating between mission owners, engineers, and commercial teams
- Demonstrated ability to spot and shape expansion opportunities alongside commercial counterparts
- Experience working with sensitive data and navigating complex, highly regulated technology organizations
- Strong written and verbal communication skills
- Able to meet Public Trust eligibility requirements for access to classified information
- Availability to work on-site in the DC / Virginia / Maryland area for U.S. Federal accounts such as CBP
Nice to have
- Exposure to trade compliance, supply chain management, shipping and logistics, or a similarly related field of international commerce
- Experience with AWS GovCloud, FedRAMP, DoD IL5, or other government-managed / accredited environments
- People-management experience leading small technical delivery teams
- Experience developing and maintaining APIs and ML toolsets (Scikit-learn, NumPy, Pandas, Dedupe)
- Able to meet eligibility requirements for access to classified information; TS/SCI
Full description
Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing.
The Opportunity at Altana
As a Global Public Sector Implementation Delivery Manager (IDM), you are the single-threaded technical owner of delivery for one of Altana’s most important public sector accounts or organizations. You blend enterprise architecture, hands-on deployment, and product design and development with the relationship skills to be the trusted technical voice in the room for the mission owners you serve.
You lead a small, account-aligned implementation pod and are accountable for turning a closed-won account into mission outcomes: architecting the deployment, delivering it in secured and regulated environments, keeping it healthy, and finding the next place Altana can create value. You do this hip-to-hip with commercial — partnering with the Technical Account Managers (TAMs) and Program Managers who run the account — using delivery credibility to enable organic growth and inside sales without carrying the commercial number yourself.
This role reports to a GPS Implementation sub-vertical lead (Trade, Resilience, or Policy) within the Implementation function, and is deployed against a named strategic account. For example, an IDM aligned to U.S. Customs and Border Protection (CBP) would report to the Trade sub-vertical lead.
Your Responsibilities
- Own delivery outcomes for a named strategic account or account groups. Serve as the single-threaded technical owner for implementation and platform delivery to a key public sector account or organization, from post-award through sustainment. Deliver on-time against contractual commitments and hold the technical quality bar.
- Set and steward the account architecture. Translate mission outcomes into a coherent enterprise/solution architecture across SaaS and regulated PaaS environments. Own the deployment, integration, and data-modeling decisions that let the account scale, through upgrades and change.
- Blend architecture, deployment, and product development. Personally architect, deploy, and — where the product doesn’t yet do what the mission needs — design and build first-draft capabilities and integrations. Feed working prototypes back to Product and Engineering so they can be hardened and scaled rather than left as one-off custom work.
- Lead the account implementation pod. Direct the Implementation Delivery Specialists, integration engineers, and matrixed platform/cloud resources assigned to the account. Prioritize ruthlessly, assign owners, remove blockers, and mentor the team.
- Be the trusted technical relationship for mission and technical leaders. Build and maintain durable relationships with the customer’s architects, engineering leaders, and senior decision-makers. Be the credible technical presence that de-risks delivery and earns the right to shape what comes next.