Senior Strategic Partnerships Manager, Deliveroo Express

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Senior Strategic Partnerships Manager, Deliveroo Express

At Deliveroo, our mission is to transform the way people shop and eat, bringing the neighbourhood to your door by connecting customers, restaurants, shops and riders. We give people the opportunity to buy what they want, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

The Team

This role sits within the New Verticals business unit on our Global Strategy, Product and Commercial team, reporting into the Head of Strategic Partnerships, Deliveroo Express with our broader team reporting up into the Director, GM of Drive EMEA and VP of EMEA Markets. We are responsible for setting the strategy and lighting up new verticals, ensuring that Deliveroo has the right to win in the new and highly competitive on-demand Grocery and Retail market. The culture within the team is informal, fast-paced and entrepreneurial. Given the growth of the business and the senior stakeholder exposure, progression in the team can be fast.

The Role

Deliveroo Express is Deliveroo’s white-label solution that allows our partners to offer on-demand delivery directly through their own online websites / apps. Imagine going onto your favourite restaurant, grocer or retailers’ website and having an order delivered in as little as 20 minutes - from the customer’s point of view, you’re ordering directly with the restaurant / grocery / retailer, and it’s simply delivered by our rapid riders. For more, please see:

As a Senior Strategic Partnerships Manager in the team, you will manage the day-to-day relationships with our white-label partners, which includes leading regular performance reviews, identifying opportunities for growth and overcoming operational challenges. You will work closely with various functions of Deliveroo to share insights from partners and ensure we are developing a “best in class” value proposition. With Deliveroo Express being a new product launched in April, you will play a pivotal role in defining the on-going strategy and driving success of this proposition.

Using data to understand trends in performance and identify opportunities for operational excellence will be critical to your success in the role. You will need to be able to manage multiple projects at once, interacting with key functions such as Product, Operations and Commercial. You will use your business acumen and negotiation skills to win new business deals and build an on-going pipeline.