Senior System & Infrastructure Engineer (VMware, Linux)

Top 3 Reasons To Join Us

13th-month bonus, and performance bonus

Private health insurance package provided

Working hours: 09:00–17:30, Monday to Friday.

The Job

Position Summary

• We are looking for a Senior System & Infrastructure Engineer to operate and improve our VMware, server and enterprise Storage/SAN environments.
• The engineer will act as an L3 escalation point, participate in the scheduled On-Call rotation, and may temporarily support shift operations when required due to staffing needs.

Scope of work:

• Monitor, operate and troubleshoot VMware ESXi, vCenter, Windows/Linux servers and enterprise Storage/SAN systems.
• Handle L3 incidents escalated by L2 engineers.
• Perform incident recovery, root cause analysis and problem management.
• Prepare implementation, validation and rollback plans for infrastructure changes.
• Monitor system availability, capacity, performance and hardware health.
• Perform approved patching, upgrades and preventive maintenance.
• Maintain physical servers and infrastructure hardware, including HPE and Dell systems.
• Coordinate with vendors for hardware failures and complex technical issues.
• Maintain SOPs, system inventory, troubleshooting guides and known-error records.
• Guide L2 engineers on routine checks, evidence collection and escalation.
• Participate in the rotating L3 On-Call schedule.
• Support operational improvement and infrastructure automation initiatives.

Your Skills and Experience

• Three or more years of experience in System or Infrastructure Operations.
• Hands-on experience with VMware vSphere, ESXi and vCenter.
• Hands-on experience with enterprise Storage/SAN or NAS systems.
• Good knowledge of Windows and Linux administration.
• Experience troubleshooting server, virtualization and storage incidents in Production.
• Understanding of storage concepts such as volume/LUN, zoning, multipathing, capacity and performance.
• Working knowledge of Active Directory, DNS, NTP, SSH, SFTP and Syslog.
• Good understanding of Layer 2 and Layer 3 networking fundamentals.
• Experience with incident handling, RCA and change/rollback procedures.
• Ability to write clear technical documentation and troubleshooting guides.
• Strong analytical and problem-solving skills.
• Intermediate English communication skills.
• Willingness to participate in the scheduled On-Call rotation.

Preferred Qualifications

• Experience with Veeam, Zabbix, SNMP or similar backup and monitoring tools.