Leidos
Senior Systems Administrator
Maintains and troubleshoots hybrid Windows/RHEL enterprise systems for a federal intelligence agency, providing Tier 2 support across global enclaves.
- Compensation
- Not disclosed
- Location
- Alice Springs, Northern Territory, Australia
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Contract
- Experience
- 5+ years
- Category
- Devops
- Posted
Skills
Must have
- Bachelors Degree and 8+ years of relevant experience or a Masters Degree and 6+ years of experience. Additional years of experience in lieu of degree are acceptable.
- Active Top Secret/SCI with Polygraph Clearance Required
- Active Directory Administration
- DNS, DHCP, DFS, LDAP
- Windows 10, Server 2012, Server 2016,
- Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer
- Linux Operating system
- Understanding of Service Now, NETS or other ticketing process
- ITIL v3 or higher
- Diagnostics & Troubleshooting
- Hardware/Software Troubleshooting
- Microsoft Windows System Administration
Nice to have
- PowerShell
- Microsoft System Center Configuration Manager
- Virtualization Environments (VMware, Citrix)
- Profile management utilizing the VMware User Experience Management (UEM) toolset
- Microsoft Exchange
- Telephone/Video support
- Networking
- Familiarity with site specific customer and mission Certification Requirement (*required day 1) IAT II
Full description
Leidos is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to join our team in support of a Federal Intelligence Agency contract located in Alice Springs, AUS. Primary responsibilities include providing Tier 2 support of maintaining multiple large Enterprise environment that spans CONUS and OCONUS boundaries. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environment.
Primary Responsibilities & Duties:
- System Administrative duties to include management of Windows and Linux workstations on EVD and physical
- Troubleshooting application functionality, crash and performance
- Investigate user performance and work with external teams to improve user experience
- Assist customers with Tier2 incident resolution for Linux and windows applications.
- Provide remote end user desktop support
- Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions.
- Responds to escalated service desk/team requests.
- Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.
- Participates in special projects as required.
- Willingness to provide initial triage, response, and notifications for incidents
Clearance Requirements:
- Must have an active TS/SCI with Polygraph with current investigation within the last 5 years.Basic Qualifications:
- Bachelors Degree and 8+ years of relevant experience or a Masters Degree and 6+ years of experience. Additional years of experience in lieu of degree are acceptable.
- Active Top Secret/SCI with Polygraph Clearance Required
- Active Directory Administration
- DNS, DHCP, DFS, LDAP
- Windows 10, Server 2012, Server 2016,
- Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer
- Linux Operating system
- Understanding of Service Now, NETS or other ticketing process
- ITIL v3 or higher
- Diagnostics & Troubleshooting
- Hardware/Software Troubleshooting
- Microsoft Windows System Administration
Preferred Qualifications:
- PowerShell
- Microsoft System Center Configuration Manager