Senior Systems Engineer
A Senior Systems Engineer joins a managed services provider on the NSW Central Coast, splitting time between BAU support and project work for clients ranging from startups to mid-size corporates. The role centres on the Microsoft stack (Office 365, Active Directory, Exchange), virtual environments, and networking across switches, routers and firewalls.
- Compensation
- Not disclosed
- Location
- Gosford & Central Coast NSW
- Work setup
- Hybrid
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Software engineering
- Posted
Skills
Must have
- 5+ years experience in technical support across Level 2 and 3 responsibilities
- At least 2 years experience at Level 3 and above
- Experience with project work
- Previous experience working in an MSP environment
- Strong understanding of IT products and services, particularly Microsoft
- Strong systems support experience including Office 365, Active Directory, MS Exchange, email support and applications support
- Networking experience across switches, routers and firewalls
- Ability to collaborate with team members and work in a fast-paced environment
- Experience managing internal and external stakeholders and client relationships
- Excellent communication and customer service skills
- Qualifications in IT or equivalent or industry certifications
Full description
- Very flexible work arrangements
- Competitive Salary
Pathfinder Recruitment are excited to bring to market a great opportunity for a Senior Systems Engineer to join a managed services provider (MSP) on the Central Coast. Working across a broad client base you will be servicing start-up through to medium sized corporate businesses in the area. This role will be a mix of BAU and project work with a great team and supportive work culture.
About you
Ideally you have 5+ years experience in technical support and at least 2 years at Level 3 and above. You should have a good understanding of IT products and services, particularly the Microsoft stack including Office 365, Active Directory and managing virtual environments. You should also have some networking experience across switches, routers and firewalls. In this role you will be working autonomously as well as part of a team across projects and BAU. Building trust and managing client relationships will be an important part of your success.
Key skills
- 5+ years experience in technical support across Level 2 and 3 responsibilities
- Experience with project work
- Previous experience working in an MSP environment
- Strong understanding of IT products and services, particularly Microsoft
- Strong systems support experience including Office 365, Active Directory, MS Exchange, Email support and applications support
- Networking experience across switches, routers and firewalls
- Ability to collaborate with team members and work in a fast paced environment
- Experience managing internal and external stakeholders and client relationships
- Excellent communication and customer service skills
Requirements
- Qualifications in IT or equivalent or industry certifications
Ready to chat?
Please Apply for this job and we will be in touch with everything you need to know. Looking forward to hearing from you.