Senior Systems Engineer
Client-facing senior systems engineer at IT services firm The Solutions Team: onboards clients and deploys IT infrastructure projects nationwide — configuring firewalls, switches, wireless, Windows Server, Active Directory and Microsoft 365 — while documenting everything and reporting to project managers. Based at headquarters with regular travel to client sites.
- Compensation
- Not disclosed
- Location
- TST Headquarters
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- Not specified
- Category
- Software engineering
- Posted
Skills
Must have
- Configure and install network equipment (firewalls, switches, wireless access points)
- Deploy physical and virtual servers running Microsoft Windows Server
- Implement Active Directory, DNS, and DHCP services
- Deploy client workstations following standardized build procedures
- Support Microsoft 365 migrations, changes, and expansions
- Conduct IP scans and wired/wireless network performance testing
- Perform wireless site surveys with photographic documentation
- Troubleshoot complex networking, server, and infrastructure issues
- Maintain detailed, accurate documentation and findings reports
- Client-facing communication; provide status reports and attend project meetings
- Willingness to travel to client sites and follow travel/expense procedures
- Strong attention to detail and adherence to project checklists and processes
Full description
Position Overview
The Senior Systems Engineer is a client-facing, hands-on technical role responsible for deploying and supporting high-value IT infrastructure projects for clients nationwide. This position reports directly to the Project Director and follows process direction from the Project Manager. When not traveling, the Senior Systems Engineer works from corporate headquarters collaborating closely with the Project and Support teams.
This role requires strong technical expertise, attention to detail, and the ability to execute complex infrastructure projects in a fast-paced environment while maintaining clear communication and documentation standards.
Key Responsibilities & Daily Tasks
Client Onboarding & Project Execution
- Perform new client onboardings in accordance with established project processes and checklists
- Deploy and configure the TST technology stack across workstations and servers
- Remove legacy administrative access and implement standardized TST administrative accounts
- Conduct IP scans and network performance testing for wired and wireless environments
- Label and document all workstations, servers, printers, and network equipment
- Perform wireless site surveys and capture detailed photographic documentation
- Ensure all gathered data is entered accurately into documentation systems
Infrastructure Deployment
- Configure and install network equipment including firewalls, switches, and wireless access points
- Configure and deploy physical and virtual servers running Microsoft Windows Server
- Implement Active Directory, DNS, and DHCP services
- Deploy new client workstations following standardized build procedures
- Support Microsoft 365 migrations, changes, and expansions
Escalation & Technical Support
- Assist with escalated project-related technical issues
- Troubleshoot complex networking, server, and infrastructure challenges
- Coordinate with vendor escalation teams when necessary
Project Communication & Reporting
- Maintain accurate project notes, time entries, and task updates
- Keep Project Managers and clients informed of project status and changes
- Attend project meetings, client kickoff calls, onboarding sessions, and findings review calls
- Provide daily end-of-day status reports to the Project Director
Documentation & Process Adherence
- Maintain detailed and accurate documentation of network configurations, credentials, and system inventories
- Ensure all onboarding, site survey, and project documentation is completed and uploaded within required timelines