Senior Systems Testing / QA Specialist

Job Description: Senior Systems Testing / QA SpecialistPosition Overview**

We are seeking an experienced Senior Systems Testing / QA Specialist to support quality assurance and testing initiatives across the Labour and Transportation Cluster. The successful candidate will bring extensive experience in test planning, test strategy development, test execution, systems integration testing, accessibility compliance, and defect management across complex enterprise applications.

The consultant will work closely with testing leads, IT leads, business stakeholders, developers, and project teams throughout the Software Development Life Cycle (SDLC). The role requires hands-on expertise in Waterfall, Agile, and DevOps methodologies; Microsoft Azure cloud technology; and Siebel applications, particularly the Registration and Licensing System of Ontario (RLSO), ESDI, and other Ministry applications.

The ideal candidate will also have strong experience with accessibility testing and remediation, automated testing tools, API and web services testing, databases, and legacy mainframe environments.

Key Responsibilities

• Develop, review, and execute test strategies, test plans, test scripts, and test cases for complex enterprise applications.

• Plan, organize, coordinate, and implement testing activities across large and small systems in GUI and non-GUI environments.

• Conduct functional, non-functional, system integration, regression, accessibility, load, stress, and performance testing.

• Perform Accessibility for Ontarians with Disabilities Act (AODA) compliance audits, accessibility testing, and remediation validation.

• Use accessibility compliance tools, including AXE and WAVE, to identify, document, and validate accessibility issues.

• Apply structured testing methodologies across Waterfall, Agile, and DevOps delivery environments.

• Support testing activities involving Microsoft Azure cloud technology and cloud-based applications.

• Test Siebel applications, including RLSO (Registration Licensing System of Ontario), ESDI, and other Ministry applications.

• Support testing of Licensing and Control System (LCS), legacy mainframe systems, payment gateway services, and enterprise application integrations.

• Conduct API, web services, and service integration testing using tools such as ReadyAPI.

• Validate application functionality involving OPA, Java technologies, and the .NET platform.

• Execute database testing and data validation using IMS, DB2, SQL, and Oracle databases.

• Work with UNIX environments and mainframe tools, including TSO/SPF, as required.

• Develop and maintain test data for technical validation, business functional testing, integration testing, and other test phases.

• Use test management and version control tools, including Azure DevOps and Micro Focus ALM 12.5, to manage test cases, execution results, defects, and test progress.

• Identify, document, investigate, track, and support the resolution of defects, risks, and technical issues.

• Support User Acceptance Testing (UAT), coordinate with business users, and assist with the resolution and retesting of reported issues.

• Provide advice on testing strategies, tool selection, resource requirements, and test execution approaches.

• Collaborate with project teams throughout analysis, design, development, implementation, and ongoing application support.

• Prepare testing documentation, status reports, defect reports, and other quality assurance deliverables.

• Ensure testing activities meet project schedules, quality standards, and established delivery deadlines.

Mandatory Qualifications and Technical Requirements

Candidates must demonstrate the following experience and skills:

• 10+ years of experience planning, organizing, coordinating, and implementing testing efforts.

• Extensive experience with test management tools on one or more platforms, such as Azure DevOps and Micro Focus ALM 12.5.

• Experience conducting AODA compliance audits and remediation.

• Strong understanding of the testing process and the SDLC, including Agile and DevOps.

• Experience creating, reviewing, and executing test strategies, test plans, test scripts, and test cases.

• Experience identifying, investigating, documenting, and supporting the resolution of problems and issues.

• Experience working with Waterfall, Agile, and DevOps methodologies.

• Experience with Microsoft Azure cloud technology.

• Experience with Siebel applications, specifically RLSO (Registration Licensing System of Ontario), ESDI, and other Ministry applications.

• Extensive experience with accessibility compliance testing tools, including AXE and WAVE.

Technical Skills and Experience

The successful candidate should demonstrate experience in the following areas:

• Testing and QA: Test strategy, test planning, test execution, defect management, functional testing, non-functional testing, integration testing, regression testing, UAT, load testing, and performance testing.

• Accessibility: AODA compliance audits, accessibility testing, AXE, WAVE, remediation, and validation against applicable accessibility standards.

• Test Management: Azure DevOps, Micro Focus ALM 12.5, test case management, test execution tracking, defect tracking, and version control systems.

• Cloud and Delivery Methodologies: Microsoft Azure, Waterfall, Agile, and DevOps.

• Ministry Applications: Siebel, RLSO, ESDI, and other Ministry applications.

• Legacy Systems: Licensing and Control System (LCS), legacy mainframe systems, and TSO/SPF.

• Integration and API Testing: ReadyAPI, web services, APIs, OPA, and Java technologies.

• Databases and Operating Environments: IMS, DB2, SQL, Oracle, and UNIX.

• Application Platforms: .NET platform and enterprise application testing.

• Payment Services: MPG/EPS payment gateway services.

General Qualifications

• Knowledge of structured methodologies for application development, implementation, maintenance, and testing.

• Experience using data query tools to design test cases and validate application data.

• Experience creating test data for multiple testing phases, including technical and business functional validation.

• Knowledge of automated testing tools and experience coding automated test scripts to generate reusable test cases.

• Understanding of testing methods in object-oriented environments.

• Knowledge of information management principles, concepts, policies, and practices.

• Experience testing Commercial Off-the-Shelf (COTS) applications.

• Experience planning and organizing testing efforts for both large and small systems.

• Strong analytical, problem-solving, decision-making, organizational, and troubleshooting skills.

• Excellent verbal and written communication skills, with the ability to collaborate effectively with technical and business stakeholders.

• Demonstrated ability to build strong working relationships, work effectively in a team, and meet demanding deadlines.

Ideal Candidate Profile

The ideal candidate is a senior QA professional with 10+ years of testing experience, strong hands-on expertise in test management and execution, proven AODA audit and remediation capabilities, and practical experience with Microsoft Azure, Waterfall, Agile, and DevOps environments.

Experience with Siebel RLSO, ESDI, and other Ministry applications is particularly important, along with familiarity with legacy mainframe systems, payment gateway integrations, APIs, databases, and accessibility testing tools.

Candidates should be prepared to demonstrate their relevant experience through specific project examples, including the systems tested, testing methodologies applied, tools used, accessibility remediation performed, and outcomes achieved.

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