Senior T&E Operations Analyst
- Compensation
- Not disclosed
- Location
- Los Angeles, California, United States
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Operations
- Posted
Skills
Must have
- 5+ years of relevant experience in Travel & Expense, Corporate Card Administration, Finance Operations, Accounting, or a related field.
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred; equivalent experience in relevant position or field will be considered
- Hands-on experience administering corporate card programs; American Express experience preferred.
- Experience auditing expense reports and investigating transaction, documentation, payment, or policy exceptions.
- Strong understanding of reconciliations, accruals, journal entries, accounting processes, and financial controls.
- Demonstrated experience independently managing complex operational processes with limited supervision.
- Strong analytical skills with demonstrated experience working with large datasets and identifying trends, anomalies, risks, and opportunities.
- Experience developing reports, dashboards, KPIs, and operational metrics.
- Demonstrated experience identifying process or control improvements and supporting or leading implementation.
- Strong Excel or Google Sheets skills.
- Experience with SAP Concur or comparable T&E platforms strongly preferred.
- Experience working across multiple countries, entities, or regional T&E programs preferred.
- Strong written and verbal communication skills, including the ability to communicate complex operational matters clearly to Finance and business stakeholders.
- Exceptional attention to detail and ability to manage competing priorities under tight deadlines.
- Strong judgment, discretion, and integrity when handling confidential employee and financial information.
- A senior individual contributor who takes ownership of complex work and follows issues through to resolution.
- Someone who operates effectively with limited oversight while remaining aligned with established program strategy, policy, and governance.
- Someone who applies sound judgment and understands the distinction between operational decisions they can make independently and matters requiring management escalation.
- A critical thinker who proactively investigates inconsistencies, identifies root causes, and develops practical solutions.
- Someone who challenges inefficient processes and continuously looks for better ways of operating and supporting stakeholders.
- A relationship-driven collaborator who builds trusted partnerships across Finance, Accounting, Treasury, Accounts Payable, Procurement, employees, and external vendors.
- Someone who can influence outcomes through expertise, analysis, communication, and strong recommendations rather than formal authority.
- A highly dependable operator who can manage multiple priorities, maintain strong controls, and consistently deliver high-quality work.
Full description
About Crunchyroll
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
Role Overview
We are seeking a highly analytical, experienced, and detail-oriented Senior T&E Operations Analyst to support the operation, control, reporting, and continuous improvement of our Global Travel & Expense program.
Reporting to the Global Travel & Expense Manager, this role will serve as a senior operational partner within the Global T&E function and will independently own complex operational activities, investigations, controls, reporting, and improvement initiatives within established program strategy and governance.
The Senior T&E Operations Analyst will work closely with Corporate Card, Expense, Accounting, Finance, Treasury, Accounts Payable, Procurement, and other cross-functional stakeholders to resolve issues, strengthen processes, and support scalable global operations.
The ideal candidate is proactive, highly trustworthy, and comfortable operating with a high degree of independence. This person should be able to exercise sound judgment, make operational decisions within established policies and controls, challenge inefficient processes, identify root causes, and translate complex issues into practical recommendations and solutions.
Strategy, policy, governance, roadmap, and final program decisions remain with the Global Travel & Expense Manager. This role is expected to independently manage operational matters within that framework and escalate issues requiring broader policy, governance, financial, or strategic decisions.
Key Responsibilities
T&E Operations and Corporate Card
- Independently manage key day-to-day operational activities across the Global T&E program, including corporate card administration, expense operations, reimbursement processes, compliance monitoring, and issue resolution.
- Administer global corporate card programs, including card issuance, maintenance, cancellations, account updates, cardholder support, and program administration.
- Monitor company card aging and drive timely cardholder submission, reconciliation, and compliance.
- Monitor card activity for unusual spending patterns, policy exceptions, delinquency, misuse, and other potential control risks.
- Serve as a senior operational resource for complex card, expense, travel, and reimbursement issues, driving matters through resolution within established policies and controls.