Senior Technical Account Manager

Are you excited by the prospect of working with innovative cloud and security solutions?Would you like the opportunity to work in a high-impact role responsible for customer growth?Join our Global Services team

Akamai Technologies is a global leader in content delivery, cloud computing, and security services. We enable organizations to securely deliver digital experiences worldwide. Our team is dedicated to simplifying cloud computing, enhancing security, and delivering high-quality solutions to our customers.

Shape the future of the internet

You will serve as a trusted advisor and technical liaison for key enterprise customers. You'll be responsible for ensuring the successful deployment, operation, and optimization of Akamai solutions in customer environments.

As a Technical Account Manager, you will be responsible for:

• Providing deep technical expertise in cloud computing and infrastructure.
• Advising on cloud architecture, scalability, and cost optimization.
• Supporting compute environments and workloads to ensure reliability and efficiency.
• Acting as a liaison between cloud support teams and customers to drive adoption and resolve issues.for API Sec and Cloud Computing

Do what you love

To be successful in this role you will:

• Demonstrate knowledge and experience with cloud service delivery models while engaging with partners, enhancing strategies and practices.
• Have experience in developing and managing service delivery frameworks and guidelines.
• Be able to represent excellent negotiation and communication skills, both written and verbal
• Maintain keen analytical and problem-solving abilities focused on service delivery.

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like!

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.

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If no date is displayed, applications are being accepted on an ongoing basis until the job is filled.