Senior Technical Analyst & Technical Analyst
The Insurance Commission of WA is hiring Technical Analysts and Senior Technical Analysts in Perth to deliver and lead secure enterprise network, infrastructure, security and hybrid cloud services. Day-to-day involves incident resolution, patching, backup/DR, change and compliance work in an ITIL-aligned government ICT team, with the senior role adding team leadership.
- Compensation
- A$108.8K–A$154.7K / yr
- Location
- Perth WA
- Work setup
- Onsite
- Seniority
- Senior
- Employment
- Contract
- Experience
- Not specified
- Category
- Software engineering
- Posted
Skills
Must have
- Hands-on experience supporting and securing enterprise network environments across on-premises and hybrid cloud infrastructure
- Resolving incidents efficiently within ITIL-aligned service management practices
- Supporting patching, backup and disaster recovery
- Keeping documentation accurate for governance and compliance
- Infrastructure maintenance, change implementation and compliance activities
- Collaboration with internal teams, stakeholders, vendors and service providers
- Technical leadership across network, infrastructure, security and hybrid cloud services (Senior Technical Analyst)
- Leading a team through coaching, mentoring and capability development (Senior Technical Analyst)
- Complex incident resolution, service improvements and governance practices (Senior Technical Analyst)
- Stakeholder engagement to deliver business outcomes (Senior Technical Analyst)
Full description
Salary: Level 5 and 7, $108,848 – $154,717 pa plus super
About Us
The Insurance Commission of Western Australia is a state-owned Government Trading Enterprise that provides motor injury insurance to 2.7 million Western Australian motorists and manages the self-insurance arrangements of the Western Australian Government. The Insurance Commission is a major self-funded statutory authority at the heart of the Western Australian community.
The Opportunity
We are excited to offer permanent opportunities for Senior Technical Analysts and Technical Analysts.
As a Senior Technical Analyst
You will provide technical leadership in delivering secure, reliable and customer-focused technology services that support the Insurance Commission’s strategic and operational objectives. Leading a team of technical professionals, you will foster a high-performing culture through coaching, mentoring and capability development, while ensuring ICT environments remain resilient, secure and aligned with business needs.
In this hands-on leadership role, you will oversee network, infrastructure, security and hybrid cloud services, driving technical initiatives, service improvements, complex incident resolution and strong governance practices. Working closely with internal teams and stakeholders, you will contribute to continuous improvement, effective risk management and service excellence, ensuring technology services remain responsive to the evolving needs of the organisation and the Western Australian community.
As a Technical Analyst
You will play a key role in delivering secure, reliable and customer-focused technology services that support the Insurance Commission's people, systems and business operations. Working within a collaborative team, you will maintain and enhance critical network, security and infrastructure services, ensuring stable, resilient and secure ICT environments that enable positive outcomes for the Western Australian community.
In this hands-on role, you will support enterprise network, security and communication technologies, incident resolution, infrastructure maintenance, change implementation and compliance activities, and work closely with internal teams, vendors and service providers. Through your technical expertise and commitment to continuous improvement, you will help optimise technology services, improve operational efficiency and enhance the customer experience.
For further information about the role, you can view the attached Job Description Form (JDF) or contact Avi Chatterjee, Head of Architecture and Delivery on (08) 9264 3464.
About YouSenior Technical Analyst
You are an experienced and customer-focused technology leader who is passionate about delivering exceptional ICT services while developing and supporting high-performing teams. You understand that successful technology services are built on strong relationships, technical excellence, collaboration and a commitment to continuous improvement.