Senior Technical Program Manager
- Compensation
- $135K–$160K / yr
- Location
- United States
- Work setup
- Remote
- Seniority
- Senior
- Employment
- Contract
- Experience
- 7+ years
- Category
- Project management
- Posted
Skills
Must have
- 7-11 years of software integration project experience at a SaaS company, or experience in a top-tier systems integration consulting firm and/or delivering enterprise solutions at a fast-paced start-up
- Track record of successfully delivering complex, cross-functional implementations for large, high-touch enterprise customers, ideally with ACV of $500K+
- Experience as the primary point of contact for enterprise customers, including designing and deploying solution architecture in a customer-facing role
- Experience working with globally dispersed customers and teams
- Experience with Agile software development methodologies and cloud-based B2B implementations
- Comfortable creating and tracking project plans, risks, and status reports via Wrike, Smartsheets, Jira, or similar cloud project management tools
- Strong analytical and problem-solving skills, with excellent written and verbal communication and the ability to translate complex technical issues for non-technical stakeholders
- Demonstrated ability to mentor and develop less experienced team members
- Highly organized, collaborative, and proactive, with a customer-first mentality
Nice to have
- Working knowledge of SQL, Python, REST APIs, or data transformation tools, with a hands-on aptitude for applying them directly
- Passion for or experience within the energy or energy efficiency sector
- PMP certification
Full description
Senior Technical Program Manager
Who We Are
Bidgely (which means "electricity" in Hindi) is a Vertical AI company built for the utility industry, delivering appliance-level intelligence for every customer, grid asset, and hour of the year through our UtilityAI™ Platform. We're accelerating a clean energy future by giving utilities and their customers the ability to make smarter, data-driven energy decisions.
Bidgely's platform is connected to 38M+ meters across 45+ utility deployments and is backed by over 20 patents. Our approach combines patented disaggregation science, generative AI for natural-language insight, and agentic AI for autonomous operations — giving utilities a level of individual-customer intelligence and grid insights that horizontal AI and legacy analytics platforms can't match.
Bidgely has been named #7 in Applied AI on Fast Company's list of Most Innovative Companies in the World and recognized as a Utility Analytics Leader by Guidehouse.
What We Do
Powered by our unique patented technology, Bidgely's UtilityAI™ Platform transforms multiple dimensions of utility data — such as energy consumption, demographics, and customer interactions — into deeply accurate and actionable consumer energy insights. We leverage these insights to empower each customer with personalized recommendations tailored to their individual personality and lifestyle, usage attributes, behavioral patterns, purchase propensity and beyond.
The same technology that powers Bidgely's customer suite also enables a set of powerful grid applications. From a distributed energy resources (DER) and grid edge perspective, Bidgely is accelerating utility innovation with data-driven solutions for solar PVs, electric vehicle (EV) detection, EV behavioral load shifting and managed charging, load forecasting, grid analytics, and rate designs. Bidgely's UtilityAI™ energy analytics platform provides deep visibility into generation and consumption for better peak load shaping and grid planning and delivers targeted recommendations for new value-added products and services.
How You Fit In
The Senior Technical Program Manager (STPM) owns Bidgely's largest and most technically and commercially complex utility engagements, combining the roles of technical consultant, functional consultant, and project manager. The STPM also acts as a delivery and practice leader for the broader Customer Onboarding team. The STPM works closely with a dedicated delivery team on the technical build, with R&D and Product Management on platform direction, and with Systems Integrator partners on multi-party engagements — while owning the customer relationship, executive stakeholder management, and program outcomes. The STPM reports into the Director, Customer Onboarding and is part of Bidgely's Customer Onboarding team.
Core responsibilities span the following areas: