Senior Technical Program Manager

Senior Specialist, Technical Program Manager

Location: Mexico City, Mexico

Time Type: Full time

Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

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Senior Specialist, Technical Program Manager

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As a Senior Specialist, Technical Program Manager, you will drive complex technology initiatives that deliver measurable business impact across Mastercard's payments and financial technology ecosystem. You will partner with Product, Engineering, Architecture, Infrastructure, Security, Compliance, Operations, Finance, and external partners to deliver secure, scalable, resilient, and customer-focused solutions.

You will transform strategic priorities into executable roadmaps, predictable delivery plans, and successful outcomes while balancing business objectives, technical requirements, risk management, and operational readiness.

Success in this role requires the ability to influence without direct authority, align diverse stakeholders, manage competing priorities, and navigate ambiguity across highly interconnected and regulated environments.

As a Senior Specialist, Technical Program Manager at Mastercard, you are expected to:

• Lead large-scale technology programs from planning through production deployment and operational adoption.
• Translate business and technology strategies into measurable outcomes, delivery plans, milestones, and execution roadmaps.
• Serve as the accountable leader and trusted source of truth for program health, risks, dependencies, decisions, and commitments.
• Coordinate cross-functional dependencies and drive alignment across multiple organizations and stakeholders.
• Establish governance, delivery frameworks, reporting mechanisms, and operating rhythms that increase transparency and predictability.
• Identify, assess, and mitigate risks that may impact delivery, security, compliance, operational performance, or customer outcomes.
• Facilitate technical planning and executive decision-making while ensuring alignment with long-term business and platform strategies.
• Drive release planning, production readiness, and operational preparedness activities for critical services and capabilities.
• Support initiatives involving payment processing, financial platforms, banking integrations, transaction flows, and financial APIs.
• Ensure compliance, security, audit readiness, and regulatory requirements are integrated throughout the delivery lifecycle.
• Communicate program status, recommendations, risks, and priorities to senior leadership and executive stakeholders.

All About You

• Fintech and Electronic Payments Expertise: Hands-on experience managing programs within fintech and electronic payments environments, including payment processing, transaction flows, and banking integrations.
• Technical Judgment and Dependency Management: Strong understanding of technical concepts such as APIs, infrastructure, testing, and release management, with the ability to proactively identify risks and resolve cross-team dependencies and blockers.
• Leadership and End-to-End Program Delivery: Demonstrated success leading complex technology programs from planning through production launch, coordinating cross-functional teams and external partners to deliver measurable business outcomes.
• Executive Communication and Stakeholder Management: Proven ability to influence without direct authority, secure commitments, and communicate risks, dependencies, and decisions effectively to executive-level stakeholders.
• Advanced English proficiency is required.
• Availability to be in the office 3 times per week.

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Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.