Senior Technical Program Manager, Services Operations
Senior technical program manager driving execution across SentinelOne's Customer Outcomes and ThreatOps workstreams — managing threat intelligence partnerships, AI model access programs, and high-visibility threat-report engagements. Day to day it's cross-functional program coordination, vendor governance, and delivery tracking, grounded in technical program management plus cybersecurity domain kn
- Compensation
- $132K–$182K / yr
- Location
- United States - Remote
- Work setup
- Remote
- Seniority
- Senior
- Employment
- Contract
- Experience
- Not specified
- Category
- Project management
- Posted
Skills
Must have
- 7+ years of experience in technical program management, project management, or service delivery within a technology or cybersecurity company
- Blend of technical program management rigor and cybersecurity domain knowledge, managing multiple concurrent workstreams
- Experience managing external vendor and partner relationships, including contract governance, SLAs, data-sharing agreements, and performance tracking
- Familiarity with AI/ML model deployment, vendor model access programs, or AI-adjacent technical program management
- Ability to translate complex technical concepts into actionable project deliverables and success criteria for technical and non-technical stakeholders
- Exceptional communication, negotiation, and stakeholder management skills, with ability to manage multiple simultaneous projects
- Proactive, accountable problem-solving; ability to create structure in ambiguous environments and drive execution without direct authority
- Bachelor's degree or equivalent experience
Nice to have
- Experience with cybersecurity solutions (EDR, XDR, threat intelligence platforms) or security operations
- Experience with threat intelligence programs, MITRE ATT&CK framework, or threat reporting
Full description
Our Purpose
At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.
About Us
SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.
Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.
What Are We Looking For?
We’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.
As a Senior Technical Program Manager, Services Operations, you will be tasked with driving program execution across several high-priority workstreams within Customer Outcomes, which includes Customer Experience, Services, and Detection & Engineering. This role reports to the Principal Technical Program Manager and will own the operational rhythm for threat intelligence partnerships, AI model program management, and strategic projects. Our Threat Operations organization sits at the intersection of intelligence, detection, and AI, powering the capabilities that keep our customers protected and our platform ahead of the threat landscape.
What Will You Do?
Primary responsibilities include:
- Support the management of SentinelOne's threat intelligence partnership portfolio, including both external paid data feeds and intelligence-sharing arrangements with strategic partners, and coordinate internal intelligence-sharing programs across Information Security, Marketing, and other product teams to ensure threat data is leveraged effectively across the organization.
- Drive partnership lifecycle management, from evaluation and onboarding through ongoing governance, renewals, and performance tracking, serving as the operational point of contact for intelligence partnership coordination and ensuring deliverables, data-sharing agreements, and timelines are met.