Senior Technical Support IT Engineer Level 2

Senior Technical Support IT Engineer Level 2 - Dublin

If you have strong IT Support experience in an MSP or Microsoft Partner company as a Senior Technical Support L2 Engineer, we'd love to hear from you!

If you are ready for a new IT career move, perhaps you'd like to do more project work, work at a higher level, or join a company with a friendly, warm work culture, then you'll certainly want to hear about this job.

The client is an expanding Microsoft MSP based here in Dublin. They need an experienced Technical Support Engineer who has proven experience supporting Microsoft products to join their team.

You need to be at least a Level 2 IT Engineer, you need to be based in or close to Dublin, and you need to be legal to work in Ireland with either an EU passport, or the correct visa/work permit.

Requirements

You will have the following key skills for the L2 Technical Support role...

• Proven IT experience supporting Microsoft products within an MSP

• Active Directory

• Microsoft 365 Administration

• Windows Server

• Exchange

• Endpoint Manager / Intune
• Azure experience is a bonus

• Sharepoint
• VMware

• Windows 11

• Excellent client communication skills with good clear English.

• Living in or near Dublin and legal to work in Ireland.

Benefits

You'll have a great opportunity to work on more client projects. You'll learn a lot about Azure, cloud & security.

You will be encouraged & mentored to study for your Microsoft certifications & sent on training courses.

The client is based in North Dublin & during probation you will be expected to be in the office 5 days per week, however after probation you can have some WFH days.

Good salary on offer, benefits, training and a warm work environment.

There is also a separate Senior Level 3 IT role & a Helpdesk L1 Engineer with the same client depending on your experience.

Please send your CV today to Gerry at Stack and Co.