Senior Technical Writer

**Secure Every Identity, from AI to Human

**Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Okta is seeking an experienced technical writer with a passion for creating and delivering customer-centered technical content. We’re looking for a collaborative, creative team member who understands how to write content that is clear, concise, and relevant.

In this role, you will work closely with a global network of engineers, product managers, and customer success professionals to understand real-world use cases for identity and access management. You will create practical technical content that guides Okta customers to successfully adopt and deploy our solutions.

If you have a passion for learning new technologies and want to help us drive adoption and ubiquity of our products and platform, this is the place for you!

Note: This role requires in-person onboarding in office during the first week of employment.

What you’ll be doing

• Design, develop, edit, and deliver accurate and effective developer and admin documentation for Okta products.

• Work closely with Engineering, Product Management, Design, QA, Support, and members of the Information Development team to ensure quality and accuracy of content.

• Follow our documentation guidelines to produce high quality documentation.

• Multi-task and prioritize projects as you support multiple engineering teams

• Collaborate with developers to review API documentation.

• Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance.

What you’ll bring to the role

• 4+ years of relevant experience writing technical documentation for Cloud or Enterprise products.

• Practical experience with topic-based writing, minimalism, and a proven ability to simplify complex tasks.

• Experience writing SDK, CLI, REST APIs and developer tools documentation.

• Experience writing customer-facing documentation and release notes.

• Experience with Markdown, code editors and source code control tools such as Git and GitHub.

• Experience using Oxygen or similar DITA authoring tools.