Senior Virtualization Engineer

The Senior Virtualization Engineer is responsible for the day-to-day provisioning, installation/configuration, operation, and maintenance of the virtual infrastructure focusing on the Citrix XenApp/XenDesktop platform. The candidate should be experienced in supporting multi-vendor virtualization technologies and server hardware environments. The candidate should also display the ability to work in a large scale, fast paced, and cross-functional team environment.

• Perform system administration of the virtual infrastructure including VMware, Citrix, Cisco, and other technologies.
• Provide Tier III support for the virtual infrastructure by investigating and troubleshooting incidents and issues to resolution and providing well documented status updates.
• Provide day to day support for the virtual infrastructure including new system delivery, preventative maintenance, and proactive availability.
• Performance and capacity monitoring and reporting.
• Managing and ensuring that ticket queues are being properly addressed in the time outlined by SLA’s.
• Participate in establishing and maintaining policies and procedures.
• Participate in Change Management, Problem Management, and Incident Management calls.
• Participate in 24 x 7 On-Call rotation as scheduled.
• Perform other job related duties as requested.

Required:

• Four year college degree in Information Systems/Technology, Computer Science, Computer Engineering, or a related field or equivalent education and experenece.
• At least 4 years experience of Citrix XenApp/XenDesktop administration.
• At least 2 years in a technical role in a large enterprise environment.
• Excellent customer service skills.
• Have interpersonal skills to deal effectively with all business contacts.
• Professional appearance and demeanor.
• Work varied shifts, including weekends and holidays.
• High school diploma or equivalent.
• Able to effectively communicate in English, in both written and oral forms.

Preferred:

• At least 2 years experience of VMware vSphere administration.
• At least 2 years experience of Cisco UCS administration.
• VMware Certified Professional Data Center Virtualization (VCP-DCV).
• Cisco Certification (Data Center Unified Computing).
• Citrix Certified Associate - Virtualization (CCA-V) certification.
• Previous experience working in a similar resort setting.

All your information will be kept confidential according to EEO guidelines.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370.