Server Assistant

The purpose of the Assistant Server position is to provide back up support for the F&B servers in the dining outlets and in banquet functions, by ensuring that tables are properly set up, cleaned and maintained. Provides superior guest service and responds to member/guest needs quickly and efficiently.Primary Responsibilities (Including but not limited to)

· Clean and re-set tables for dining room and banquet functions.

· Assist with set-up function for member and non-member events.

· General dining room clean up duties, cleaning chaffing dishes and other items as assigned by management.

· Assist the servers, host/hostess and bartenders as needed.

· Exhibit cleanliness and appropriate behaviors as outlined in the grooming standards.

· General kitchen prep, lining trays, ice caddies, linen bags, butters and creamers.

· Greet members/guests in a pleasant manner using their last names and ensuring that they feel welcome and comfortable.

· Immediately provide water and bread to each table as it is seated.

· Perform buffet duties as called for and assist in serving the buffet.

· Clear and reset tables in a timely, efficient, clean, neat and professional manner.

· Ensure that all items are included in the to-go orders.

· Provide assistance in other areas as needed.

· Attend all pre-meal meetings, staff meetings and training meetings as requested by the Food & Beverage Supervisor or Assistant General Manager.

· Perform any other duties that may be required by management from time to time.

Qualifications and Characteristics Required

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodations.

· Ability to communicate effectively with the Food & Beverage Supervisor, other employees, guests and members.

· Ability to provide exceptional guest service and follow instructions.

· Ability to answer phones, take orders and ensure that information is correctly communicated.

· Ability to handle and manipulate heavy trays for prolonged periods of time.

· Ability to work well with staff and contribute to a positive “team environment”.

Physical/Mental Requirements

Must be able to lift and move up to 60 pounds, able to bend, push, pull, kneel and stretch. Must be able to endure long periods of standing and walking.

Previous experience in a hospitality or country club operation preferred.