Server Assistant | Southern Tier - Cleveland, Ohio

Join our passionate community brought together by our love for great beer, cider, and the process that makes it all happen. Quality is our thing, and so is staying curious—always learning, tweaking, and pushing to get better at what we do. We’re fired up by the people who enjoy our pours and the teams that make it all possible. If you’re into collaboration, craft, and being part of a tight-knit crew, we’d love to raise a glass with you.

WHO WE ARE & WHAT WE OFFER

Artisanal Brewing Ventures (ABV) is a top 10 regional craft alcohol company in the US, made up of 5 long standing, successful craft brands (75+ combined years!): Victory Brewing, Bold Rock Cider, Sixpoint Brewery, Southern Tier Brewing & Southern Tier Distilling. We have locations in 5 states (NY, PA, OH, VA, NC) including taprooms, production facilities, & our corporate headquarters.

• Competitive Compensation

• Referral Program

• Flexible Schedules & Ample Product Discounts

• Opportunities for Growth Across 5 Successful Brands

WHAT WE DO

At Southern Tier, some of the best moments happen with a great beer in hand. That idea—and our commitment to brewing beers that live up to those moments—led us to team up with Artisanal Brewing Ventures back in 2014. Since then, our brewers have been able to focus on what they do best, while Southern Tier has reached more craft beer fans in new places. Beyond that, sharing resources like marketing, administration, and accounting has created valuable business efficiencies. Access to carefully selected ingredients and the collaborative opportunities that come with scaling have made the Southern Tier-ABV partnership a true match made in craft beer heaven.

Server Assistant

The Server Assistant provides table service to taproom guests by delivering orders to the table and ensuring that guests have a pleasant dining experience by maintaining table cleanliness. As a Tableside Brand Ambassador, you will serve as the face of our brand in the taproom, engaging with guests to educate them about our products while delivering an outstanding hospitality experience.

Reports to: General Manager or Front of House Manager on duty

Pay: Compensation for this position is $11 per hour + tip share

Key Responsibilities

• Maintain a clean taproom by clearing empty glasses, plates, silverware, and other items from a table to ensure a pleasurable dining experience and efficient turnover of tables for new guests
• Visually inspect all food leaving expo, ensuring proper plating, sauce application, and presentation; and return any incorrect or improperly cooked orders to the kitchen for correction
• Deliver food, beverages, condiments, and other requested items to guests
• Maintains appropriate levels of inventory/product for the bar, changing kegs when required
• Assist with other tasks such as cleaning the dining area, restocking server stations, and rolling silverware
• Assist guests and servers/bartenders with other hospitality functions as needed
• Performs other related duties as assigned

Requirements

• Must be at least 18 years of age* (17 allowed in certain counties)
• Previous experience as a server assistant, utility, or food runner preferred
• Must maintain a positive attitude while working with a sense of urgency
• Must be able to multitask
• Strong communication skills and the ability to work collaboratively in a fast-paced, team-oriented environment
• Contribute to overall taproom and kitchen cleanliness

Physical Requirements

• Prolonged periods of standing and walking
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds
• Must be able to lift, move, and carry kegs weighing up to 60 pounds
• Ability to perform physical tasks, including frequent bending, stooping and reaching

Disclaimer

This Job Description is only a summary of the typical functions of the job, not an exhaustive list or comprehensive list of all job responsibilities, tasks, and duties.

Artisanal Brewing Ventures is an Equal Opportunity Employer

Disclaimer

This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.

Artisanal Brewing Ventures is an Equal Opportunity Employer.