Server - OMAKAI sushi Fulton Market
- Compensation
- Not disclosed
- Location
- Chicago, Illinois, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- Hospitality
- Posted
Must have
- Two years of serving experience required
- Must be available for at least 2 lunches per week and willing to work at least 1 double per week
- SafeServe, alcohol serving, allergy compliance, and sexual harassment prevention certifications required, and all can be obtained during training. We cover the cost of the sexual harassment prevention
- Japanese cuisine knowledge is a plus but not required
- Able to learn and memorize an entire menu in detail, including ingredients, preparation, presentation, and pairings
- Comfortable handling money and operating a point-of-sale system, including basic math under pressure
- Communicates well with guests, teammates, and management, even during a rush
- High school diploma or equivalent preferred but not required
- Reliable transportation to and from the restaurant
- Must be legally authorized to work in the United States
Full description
**Server
Location: Chicago, IL (Fulton Market)Employment Type: Part-Time (20-29 hours) or Full-Time (30+ hours) About OMAKAI**
OMAKAI is a traditional sushi restaurant with one aim: to be known for blowing people's minds. Everything we do rests on three guarantees: warm rice for contrast, crispy nori for texture, and kind service. Every guest, every visit.
We serve high-quality traditional sushi at an accessible price, and we are growing across South Florida and expanding to other cities nationally with our full-service restaurants and hand roll bars. We aim to hold ourselves to a five-star hotel standard in a casual dining room, which means the details matter here more than they do in most restaurants.
We treat every guest with genuine kindness and focus heavily on execution. Our team runs on accountability, reliability, and doing what we say we will do.
Responsibilities
Guest Experience
- Greet arriving guests warmly and thank every departing guest
- Guide guests through our ordering and menu, including how we recommend each item be eaten
- Answer questions and concerns before, during, and after the visit
- Recommend pairings, additional items, and dessert with confidence and honesty rather than pressure
- Read the table and adjust pace, tone, and timing to what each guest needs
- Handle allergy and dietary requests in line with our food allergy policies
- Own the recovery when something goes wrong
Menu and Product Knowledge
- Learn the entire menu thoroughly, including ingredients, preparation, and pairings
- Explain our three guarantees and what makes our sushi different, in your own words
- Know what is unavailable before service starts and communicate substitutions clearly
- Keep current on menu changes, specials, and seasonal items
- Serve alcoholic beverages responsibly and in accordance with local, state, and national laws and regulations
Service Execution
- Take food and beverage orders accurately and process payments on our point-of-sale system
- Complete opening, running, and closing side work every shift
- Assist servers to reset tables when needed
Teamwork and Standards
- Take care of any guest at any table, regardless of whose section it is
- Support teammates during a rush before being asked