Server

To provide prompt and courteous F&B service to the Hotel’s guests:

· Read the daily events log to anticipate any VIP’s arrivals.

· Familiar with all menu items, their garnishes, contents, preparation methods and be able to relay the information to guests in a polite and concise way, if asked.

· Present a la carte menu where appropriate, and describe specialty or alternative cuisine.

· Serve and clear food and beverage items in an unobtrusive and professional manner.

· Utilize the POS system to bring up sales, print checks, close checks and complete the cash-out procedures.

· Ascertain guests’ satisfaction and handle any problem which may arise, by informing the respective Outlet Manager of the problem and how it was resolved.

· Report any guest comments regarding food and beverage, any kinds of deviation from set standard and procedures to Manager.

· Conscientious handling and maintenance of operating equipment

· Adhere to safety, sanitation and hygiene policies.

· Maintain complete knowledge of all F&B services, outlets and hotel services/features.

· Perform opening/closing side duties as assigned and set all tables according to standards.

· Help minimize waste, neglect, breakages and mishandling of supplies and equipment.

· Perform any other duties as assigned by the Manager