Server Team Lead
Leads a server/systems engineering team delivering managed IT infrastructure for U.S.-based (education) clients from an on-site Navi Mumbai night-shift role. Day-to-day spans Windows/Linux servers, VMware/Hyper-V virtualization, Azure/AWS hybrid cloud, Veeam backup/DR, RMM/PSA tooling (N-able, ConnectWise), and endpoint management with Intune and Jamf/Addigy.
- Compensation
- Not disclosed
- Location
- Navi Mumbai
- Work setup
- Onsite
- Seniority
- Lead
- Employment
- Not specified
- Experience
- 3+ years
- Category
- Hospitality
- Posted
Skills
Must have
- 12-15 years of experience
- Windows Server (all versions) administration; Linux support-level exposure
- Virtualization with VMware ESXi/vSphere and Hyper-V
- Azure & AWS server deployment plus hybrid connectivity
- Backup & DR with Veeam Backup & Replication
- RMM tools: N-able and ConnectWise Automate
- PSA: ConnectWise Manage (critical)
- Endpoint management: Intune plus Jamf or Addigy (MDM/UEM)
- Endpoint security: compliance policies, encryption, conditional access
- 3+ years leading or mentoring technical teams
- Strong English communication for U.S. clients and stakeholders
- Able to lead war-room escalations and incident responses
Nice to have
- PowerShell scripting
- Bash/Python scripting (nice to have)
Full description
Role: Server Administrator Team Lead (On-Site | Navi Mumbai | Night Shift – US Hours)
We are hiring a Server Administrator – Team Lead to lead hybrid infrastructure operations for U.S.-based clients. This role requires strong technical depth across servers, virtualization, cloud, backups, automation, endpoint management (Intune + Jamf/Addigy), along with mature leadership and excellent communication skills. You will manage a team of engineers, ensure uptime, drive SLA-based delivery, and collaborate closely with network, security, and Microsoft 365 teams.
Key Responsibilities
- Lead and mentor server/systems engineers; drive accountability, incident ownership, and SLA performance
- Administer Windows Server (all versions) and Linux (support-level); manage VMware ESXi/vSphere & Hyper-V environments
- Lead capacity planning, clustering, failover, replication, and HA design
- Deploy and support hybrid infrastructure across Azure & AWS, including cloud migrations and hybrid connectivity
- Manage backups & DR using Veeam; perform restore tests and maintain resiliency plans
- Oversee RMM tools (N-able, ConnectWise Automate) for monitoring, patching, automation, and scripted remediation
- Own structured IT service delivery in ConnectWise Manage: tickets, projects, RCAs, change control, documentation
- Lead endpoint & device management: Intune, Jamf/Addigy, Windows/macOS/iOS/Android
- Implement zero-touch onboarding (Autopilot, ABM/DEP), compliance policies, conditional access, security baselines
- Manage endpoint security: encryption, EDR, compliance enforcement, lifecycle management
- Collaborate with Network, M365/Identity, and Security teams; maintain SOPs, diagrams, and infrastructure standards
Must-Have Technical Skills
- Servers: Windows Server (all versions), Linux (support exposure)
- Virtualization: VMware ESXi/vSphere, Hyper-V
- Cloud: Azure & AWS server deployment + hybrid connectivity
- Backup & DR: Veeam Backup & Replication
- RMM: N-able, ConnectWise Automate
- PSA: ConnectWise Manage (critical)
- Endpoint Management: Intune + Jamf or Addigy (MDM/UEM)
- Security: Compliance policies, encryption, conditional access
- Scripting: PowerShell (preferred), Bash/Python (nice to have)
Leadership & Soft Skills
- 3+ years leading or mentoring technical teams
- Strong English communication for U.S. clients and stakeholders
- Ability to lead war-room escalations and incident responses