Service Advisor | Anchorage Area Regional Application

Anchorage, AK | Palmer, AK | Mercedes-Benz | Chevrolet Buick GMC Cadillac | Porsche | Audi | Volkswagen | Service Advisor | Luxury |Alaska | Pipeline | Multiple locations | Veterans encouraged to apply | $100,000+ OTE

This is a general application for Service Advisor openings across Swickard's Anchorage and Mat-Su Valley area dealerships. Qualified candidates will be contacted as opportunities arise.

IS THIS YOU?

• You're an experienced service advisor who takes genuine pride in how you communicate, follow through, and care for every guest

• You thrive in a process-driven, guest-first environment and you hold yourself to a standard that shows up in your CSI scores

• You're open to exploring what's next -- and want to be in conversation with a growing Pacific Northwest automotive group before a specific opening arises

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

We operate multiple dealerships across the Anchorage and Mat-Su Valley markets, representing iconic brands that guests trust and return to. When Service Advisor openings arise at any of our locations, we want qualified candidates ready to go. If you're an experienced advisor in or open to the Pacific Northwest, we'd like to start the conversation now.

Our Anchorage & Mat-Su locations include:

• Mercedes-Benz of Anchorage

• Porsche, Audi, Volkswagen of Anchorage

• Chevrolet, Buick, GMC, Cadillac of Anchorage

• Buick GMC of Palmer

WHAT YOU'LL DO

• Serve as the primary point of contact for guests throughout the service process -- from write-up to delivery

• Translate technical repair information into clear, confident communication that earns trust and sets accurate expectations

• Build precise estimates, commit to realistic timelines, and follow through on every promise made to the guest

• Coordinate with technicians and parts to keep repair workflows moving efficiently and on schedule

• Identify and present additional service recommendations that protect guest safety and vehicle performance

• Maintain accurate records in the DMS and uphold all documentation and compliance standards

• Deliver a consistent guest experience that reflects the standard of the brand and the store